Process Specialist / Process Lead

Role Summary

Aurolab is on a transformative journey to embed process excellence and digital thinking across its operations. As part of this initiative, we are seeking a highly driven Process Specialist / Process Lead who will lead business process reengineering (BPR) and process automation initiatives across manufacturing, supply chain, finance, and customer-facing functions.

This role will be instrumental in mapping core processes, identifying inefficiencies, implementing redesigns, and driving cross-functional collaboration to enable scalable, technology-backed operations. The role will closely collaborate with IT and functional heads to bridge the gap between process needs and system capabilities.

Key Responsibilities

1. Business Process Mapping & Redesign

• Analyze and document existing business processes using industry-standard tools (BPMN, ARIS, Lucidchart).
• Identify gaps, bottlenecks, and inefficiencies across functions.
• Design future-state process flows aligned with business objectives.

2. Business Process Reengineering (BPR)

• Lead BPR initiatives in functions such as Order-to-Cash (O2C), Procure-to-Pay (P2P), and Production Planning.
• Apply ECRS methodology (Eliminate, Combine, Rearrange, Simplify) to drive process simplification.
• Collaborate with process owners and TPM leads to ensure alignment with ground-level execution.

3. Process Automation & Digitization

• Partner with IT to translate redesigned processes into automation workflows using tools like Camunda or equivalent BPM engines.
• Evaluate opportunities for AI, RPA, and ML-based interventions for process enhancement.
• Ensure seamless ERP integration (Microsoft Business Central / SAP) with process maps.

4. Change Management & Capability Building

• Work with department heads to ensure buy-in for new processes.
• Support change adoption through structured training, documentation, and review forums.
• Facilitate workshops and learning sessions on process fundamentals and ERP awareness.

5. Performance Monitoring & Continuous Improvement

• Define KPIs to track efficiency, turnaround time, and compliance.
• Monitor post-implementation outcomes and iterate based on data.
• Foster a culture of continuous improvement through lean thinking.

Qualifications & Experience

• MBA or PG in Operations / Strategy / Industrial Engineering.
• Bachelors degree in Engineering, IT, or related discipline.
• 8+ years of experience in process design, optimization, or digital transformation.
• Prior exposure to manufacturing or medical devices sector preferred.
• Strong command of BPR tools (Camunda or equivalent), and ERP platforms (SAP / Microsoft BC).
• Familiarity with Lean Six Sigma, Kaizen, or ISO/TQM frameworks.

Desirable Certifications

• Lean Six Sigma Green/Black Belt
• PMP / PRINCE2
• Certification in BPM / Camunda / Process Mining tools

Key Competencies

• Analytical thinking and structured problem-solving
• Strong interpersonal and stakeholder management
• Process orientation and eye for operational detail
• Change leadership and cross-functional influence

This role is a critical enabler in Aurolab's journey towards operational scalability, digital maturity, and long-term value creation.