Process Specialist

As a Process Specialist at AIMLAY, you will be responsible for analyzing and improving business processes, providing communication, customer service, and training support on a daily basis. Your role will involve maintaining and updating Standard Operating Procedures (SOPs), policies, and other essential documents in digital and physical formats. You will lead meetings with stakeholders to create drafts for new policies and SOPs, ensuring proper approval processes are followed. Additionally, you will collaborate with the training team to organize and facilitate training sessions for employees, ensuring alignment with new policies and SOPs. The ideal candidate for this role should have a Bachelor's degree in Business Administration, Human Resources, Operations Management, or a related field, along with a minimum of 3 years of experience in managing SOPs, policies, or process-related functions. Strong coordination and document management skills are essential for success in this position. Join AIMLAY, a top-notch educational and writing service platform for working professionals, where you will play a key role in improving business processes and ensuring compliance with organizational policies and procedures.,