Process Manager- Unica Developer

Process Manager Roles and responsibilities:

• Will be a part of the operations team working on marketing operations business.
• Need to work as an independent resource / individual contributor while still being part of a larger marketing automation cluster and bringing synergies.
• Daily hands-on campaign execution (segmentation, list pulls, flow creation) using the UNICA marketing automation platform.
• Conduct extensive quality audits on segments and other work in UNICA. Interact with client stakeholders for validation.
• Creating campaign performance reports on a weekly/monthly basis using data from UNICA
• Extensive client communication, project management, and problem-solving.
• Should be able to create detailed documentation and process flows to reflect/capture ongoing projects.
• Work with onshore UNICA consultants to get requirements and execute those requirements.

Technical and Functional Skills:

• Bachelor's degree with 3 to 8 years of experience
• Excellent knowledge and minimum of 3+ years of hands-on working experience on UNICA.
• Should have a fair understanding of database structures.
• Strong project management skills, and ability to create and execute complex plans.
• MS Office, esp. strong proficiency with MS Excel and PPT
• Outsourcing / offshoring experience is a plus