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Process Manager

Process Manager

eClerx

2 - 5 years

4 - 8 Lacs

Mumbai

Posted:2 hours ago| Platform:

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Skills Required

standard operating procedures operations management process improvement process management process documentation project management team management quality control production training team leading quality assurance sla management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company located in [insert location if provided]. The ideal candidate will have 6-8 years of experience and be able to manage processes, improve efficiency, and ensure high-quality output.

Roles and Responsibility

Manage and oversee the development and implementation of new processes.
Analyze existing processes and identify areas for improvement.
Collaborate with cross-functional teams to implement changes and improvements.
Develop and maintain process documentation and standard operating procedures.
Monitor and report on process performance metrics.
Identify and mitigate risks associated with process failures or errors.

Job Requirements

Strong understanding of process management principles and methodologies.
Excellent analytical and problem-solving skills.
Ability to work effectively in a fast-paced environment and prioritize tasks.
Strong communication and interpersonal skills.
Experience with process improvement tools and techniques.
Ability to lead and motivate teams to achieve process goals.

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eClerx

IT Services and IT Consulting

Mumbai Maharashtra

10001 Employees

1503 Jobs

Key People

Mukesh Gupta

Chief Executive Officer
Ankush Tiwari

Chief Financial Officer
Kumar V. Ramakrishnan

Chief Operating Officer
Shruti Mehta

Senior Vice President

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Process Manager