Process Expert-7

Role Overview: As the owner of the job file at Maersk, you will be responsible for creating and updating shipping documents and Customer Invoices in the system. Your work directly impacts the success of global operations at Maersk, a global leader in integrated logistics. Join a forward-thinking team that values diversity, collaboration, and continuous learning, with over 100,000 employees across 130 countries shaping the future of global trade and logistics. Key Responsibilities: - Own all Supply Chain Management Operations activities under file management for customers. - Manage post-booking file management activities, documentation, system updates, operational finance, proactive communication with customer service, and supporting customer query resolution. - Deliver a superior customer experience, maintain a customer-centric approach, and ensure timely and accurate document submissions. - Adhere to process and Standard Operating Procedures (SOPs), identify deviations, and maintain effective communication with internal and external stakeholders. - Drive continuous improvement by enhancing team performance and driving process improvements through a Kaizen approach. Qualification Required: - A graduate degree from a university or business school. - 2-3 years of relevant working experience in the shipping/freight forwarding industry. - A diploma in Supply Chain Management/Logistics is an added advantage. - Desired skills include excellent command of English, communication, interpersonal skills, leadership skills, and proficiency in MS Office products. (Note: No additional details of the company are present in the job description),