Job
Description
Position Overview: The Process Excellence Manager for Warehouse Operations is responsible for leading continuous improvement initiatives across the warehouse and distribution network. This role focuses on optimizing processes, enhancing operational efficiency, and ensuring that performance metrics align with business objectives. The Process Excellence Manager will use data-driven insights, process mapping, and lean methodologies to identify areas of opportunity, implement changes, and improve productivity, quality, and cost-efficiency across the warehouse operations. Key Responsibilities: 1. Process Improvement & Optimization: Identify, design, and implement continuous improvement initiatives to streamline warehouse operations (receiving, inventory management, picking, packing, and shipping). Utilize Lean, Six Sigma, and other process improvement methodologies to reduce waste, enhance productivity, and drive operational excellence. Conduct process audits to identify inefficiencies and propose corrective actions. 2. Data Analysis & Reporting: Analyze key performance indicators (KPIs) such as throughput, order accuracy, on-time delivery, and inventory turnover to measure performance and suggest improvements. Use data analytics tools (e.g., SQL, Power BI, Tableau, or Excel) to present actionable insights to leadership. Conduct root cause analysis for operational issues and propose data-driven solutions. 3. Project Management: Lead and manage cross-functional projects aimed at improving warehouse operations. Oversee the execution of process changes, ensuring timely and cost-effective completion. Develop project plans, timelines, and budgets, and track progress against goals. 4. Training & Development: Train warehouse staff on best practices, new processes, and technologies. Foster a culture of continuous improvement by promoting employee involvement in process enhancement initiatives. Develop and deliver training programs that improve employee performance and operational efficiency. 5. Collaboration & Stakeholder Engagement: Work closely with warehouse leadership, operations teams, and IT to ensure process changes align with business needs and technology infrastructure. Partner with supply chain, logistics, and procurement teams to ensure seamless integration of improvements across the end-to-end supply chain. Communicate progress and results of improvement initiatives to senior leadership. 6. Safety & Compliance: Ensure that process improvement initiatives comply with safety regulations and best practices. Promote a safe and compliant working environment by working with the safety team to identify and mitigate potential risks in warehouse operations. 7. Technology Integration: Support the implementation and integration of new warehouse management systems (WMS), automation tools, or other technologies to improve operational efficiency. Recommend technological solutions that complement process improvements and drive better results. Required Qualifications: Education: Bachelors degree in Engineering, Supply Chain Management, Logistics, Industrial Engineering, Business Administration, or a related field. Experience: Minimum of 5 years of experience in warehouse operations or logistics, with at least 2 years in a process improvement or operations management role. Proven track record of leading successful process improvement projects in warehouse settings. Experience with Lean, Six Sigma, Kaizen, or other continuous improvement methodologies. Skills: Strong analytical skills, with the ability to interpret complex data and translate it into actionable insights. Excellent project management skills, including the ability to manage multiple projects simultaneously. Proficient in warehouse management systems (WMS) and other supply chain software. Strong communication and leadership skills, with the ability to engage and influence cross-functional teams. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and data analytics tools (Power BI, Tableau, etc.). Certifications: Six Sigma Green Belt or Black Belt certification preferred. Project Management Professional (PMP) certification is a plus. Preferred Qualifications: Experience with automation technologies and robotic systems in a warehouse environment. Familiarity with advanced data analytics tools and techniques. Masters degree in Supply Chain Management, Business Administration, or related field. Knowledge of safety standards and compliance regulations in warehouse operations.
