Process Excellence Lead

Process Excellence Manager

Key Responsibilities

• Lead and execute process improvement projects across business units using Lean Six Sigma tools and methodologies
• Identify inefficiencies, analyze root causes, and implement sustainable solutions
• Collaborate with cross-functional teams to streamline workflows and reduce operational costs
• Develop and monitor KPIs to measure the impact of process changes
• Facilitate workshops and training sessions to promote a culture of continuous improvement
• Support digital transformation initiatives and automation opportunities
• Prepare detailed reports and presentations for senior leadership on project outcomes and recommendations

Required Qualifications

• Bachelors degree in Business, Operations, Engineering, or related field (Master’s preferred)
• Minimum 7 years of experience in process improvement, preferably within the insurance industry
• Six Sigma Green Belt certification (Black Belt is a plus)
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities.