Process Coordinator

Key Responsibilities

• Process Oversight & Management:Monitor daily operations, ensure procedures are followed, and align actions with process requirements.
• Process Improvement:Analyze existing workflows, identify bottlenecks, and implement strategies to enhance productivity, efficiency, and quality.
• Cross-Functional Coordination:Serve as a point of contact between departments to foster collaboration, ensure effective communication, and resolve issues.
• Issue Resolution & Escalation:Address problems that arise with procedures, tools, or personnel, escalating significant issues to process owners.
• Documentation & Reporting:Maintain detailed records of processes and standard operating procedures (SOPs), and prepare reports on process performance and improvements for management.
• Data Analysis:Utilize data and feedback to refine processes, set performance targets, and track key operation standards.
• Training & Support:Assist in training and supporting team members on new procedures or software systems.

Required Skills & Qualifications

• Analytical Skills:To monitor processes, identify inefficiencies, and develop data-driven solutions.
• Communication & Interpersonal Skills:To coordinate with diverse teams, stakeholders, and other departments effectively.
• Attention to Detail:To ensure accuracy in documentation, data tracking, and process adherence.
• Problem-Solving Skills:To address issues that arise within the processes and find practical resolutions.
• Technical Proficiency:Familiarity with relevant software, such as Microsoft Office Suite, and potentially process mapping or project management tools.

Why the Role is Important

• Enhanced Efficiency:Streamlines operations and reduces waste, contributing to cost savings and increased output.
• Improved Quality:Ensures consistency and adherence to standards, leading to better outcomes and products or services.
• Strategic Alignment:Helps align daily activities with the organization's broader strategic goals and objectives.
• Competitive Advantage:Maintains organizational agility and adaptability in a dynamic market.

Job Types: Full-time, Permanent

Pay: ₹13,500.00 - ₹20,500.00 per month

Benefits:

• Health insurance
• Leave encashment

Work Location: In person