Process Associate- Voice (Night shift)

Role Overview: As a Process Associate-Voice at Medusind, located in Ahmedabad, you will handle voice-based customer interactions, process data efficiently, resolve customer issues promptly, and ensure high levels of customer satisfaction. Your role will involve working closely with the finance and billing team to support business process outsourcing (BPO) activities during the night shift. Key Responsibilities: - Handle voice-based customer interactions effectively - Process data efficiently to support business process outsourcing activities - Resolve customer issues promptly to ensure high levels of customer satisfaction - Collaborate with the finance and billing team to support BPO activities during the night shift Qualifications Required: - Strong Customer Service and Communication skills - Finance-related knowledge and experience in Business Process Outsourcing (BPO) - Analytical skills for efficient data processing and resolution of customer issues - Ability to work independently and maintain focus during night shifts - Relevant experience in the healthcare industry is a plus - Bachelor's degree in any field or relevant certification in BPO or finance Role Overview: As a Process Associate-Voice at Medusind, located in Ahmedabad, you will handle voice-based customer interactions, process data efficiently, resolve customer issues promptly, and ensure high levels of customer satisfaction. Your role will involve working closely with the finance and billing team to support business process outsourcing (BPO) activities during the night shift. Key Responsibilities: - Handle voice-based customer interactions effectively - Process data efficiently to support business process outsourcing activities - Resolve customer issues promptly to ensure high levels of customer satisfaction - Collaborate with the finance and billing team to support BPO activities during the night shift Qualifications Required: - Strong Customer Service and Communication skills - Finance-related knowledge and experience in Business Process Outsourcing (BPO) - Analytical skills for efficient data processing and resolution of customer issues - Ability to work independently and maintain focus during night shifts - Relevant experience in the healthcare industry is a plus - Bachelor's degree in any field or relevant certification in BPO or finance