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Cross Country Infotech
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Process Associate - Voice

Process Associate - Voice

Cross Country Infotech

0 - 1 years

3 - 4 Lacs

Pune

Posted:1 hour ago| Platform:

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Skills Required

BPO Process Associate Excel Compliance Healthcare ITES Operations Principal Data entry

Work Mode

Work from Office

Job Type

Full Time

Job Description

This Process Associate position is to ensure that the data entry process is done daily at CCI, with maximum accuracy & on time. This person will work with the ITES Lead.

Principal Duties and Responsibilities :

1. Excellent communication - verbal and written to be able to interact with the customers and manage their requirements 2. Document all transactions completed in a day & provide daily reports to the lead. 3. Make significant contribution towards operational metrics on processes 4. Maintain positive and cooperative working relationships with all. 5. Collaborate with the team to achieve common goals. 6. Communicate with internal and external customers to resolve issues, questions and concerns swiftly 7. Rotational Weekly Off

8. To Follow all the Compliance guidelines practiced in the processes

Knowledge, Skills and Abilities Required:

1. Should have basic knowledge of computers. 2. Should have excellent typing skills. (25 wpm) 3. Should have excellent spoken & written communication skills.

4. Should have working knowledge of Word, Excel & Outlook.

5. Should have good knowledge of excel
6. Should be good in documentation & in collecting transaction metrics. 7. Should show attention to details & be a consistent performer. 8. Should be ready to make career in BPO/ITES Industry.

Mandatory Documents Required:

1. Updated Latest CV 2. AADHAR CARD 3. PAN CARD

Required Physical Skills:

1. Needs the ability to Work in night shifts, Rotation depends on process requirements.

2. No Health Issues, which could stop the candidate from doing a night shift.

Candidate Profile:

Rotational Weekly Offs
Ready to do continuous Night Shifts

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Cross Country Infotech

Staffing and Recruiting

Pune

1001-5000 Employees

12 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Richard Roe

CFO

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Process Associate - Voice