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Process Associate Order Management

Process Associate Order Management

IBM

0 - 1 years

1 - 2 Lacs

gurgaon haryana india

Posted:17 hours ago| Platform: Foundit logo

Apply

Skills Required

order management customer support sla management shift flexibility

Work Mode

On-site

Job Type

Full Time

Job Description

Primary Responsibilities:

Coordinate activities associated with Order Management.
Recognize potential risks or threats and suggest appropriate actions.
Ensure adherence to Service Level Agreements (SLAs) and timelines.
Handle queries through calls and email follow-ups.
Work under pressure to meet targets and deadlines.

Required Education:

Bachelor's Degree

Preferred Education:

Master's Degree

Required Technical and Professional Expertise:

01 year of experience in the Healthcare domain.
Ability to handle queries effectively through calls and emails.
Flexibility to work in shifts as per business requirements.
Strong communication and interpersonal skills.
Ability to work under pressure and meet targets.

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