Process Associate- HR Mritika

Wipro

0 - 1 years

0 Lacs

navi mumbai

Posted:2 weeks ago| Platform:

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Skills Required

typing speed non voice process international non voice back office bpo non voice email support communication skills chat support international chat process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Provide customer support through email, chat, and non-voice processes to resolve customer queries and concerns.
Handle international customers' emails, chats, and non-voice requests with professionalism and efficiency.
Utilize strong English typing skills (minimum 40 wpm) to process customer interactions accurately and quickly.
Maintain a high level of accuracy in processing emails, chats, and other forms of communication.
Collaborate with internal teams to resolve complex issues or escalate matters when necessary.

Preferred candidate profile

HSC pass are welcome. Graduation- Only non tech background candidates are eligible, so kindly share your cv accordingly on my whatsapp " 9740514063" with a subject line "CSA-Airoli-NV"

Shift - Night Shift and rotational week off. (5 Days Working).

Candidates only from Mumbai can apply for this role

IMMEDIATE JOINERS ONLY.

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