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Future Health Cares
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Process Associate

Process Associate

Future Health Cares

0 - 3 years

|

2 - 3 Lacs

Posted:8 hours ago| Platform:

Apply

Skills Required

communication skills spoken english written communication email writing interpersonal skills english writing

Work Mode

Work from Office

Job Type

Full Time

Job Description

US Healthcare Voice Process

You will play a key role in supporting our revenue cycle operations while maintaining high standards of communication, professionalism, and accuracy.

Key Responsibilities:

Perform
calling to US insurance companies
to follow up on outstanding medical claims.
Understand and resolve claim
denials, rejections, and payment discrepancies
.
Verify
insurance eligibility and benefits
for patients as per client requirements.
Ensure timely and accurate
claim status updates
in the billing system or CRM.
Escalate complex cases to the appropriate department for resolution.
Maintain
daily productivity and quality benchmarks
.
Follow HIPAA compliance and
patient data confidentiality
at all times.
Work collaboratively with internal billing and coding teams.
Provide
clear documentation
of all interactions and outcomes.

Preferred candidate profile

Required Skills & Qualifications:

Excellent
English communication skills
(verbal & written).
Prior experience (6 months 3 years) in
US Healthcare AR Calling, RCM, or Denial Management
preferred.
Knowledge of
medical billing terminology, CPT, ICD, and HIPAA
regulations.
Strong analytical and problem-solving abilities.
Proficiency in using
MS Office, CRM tools, and billing software
.
Ability to work in
US night shifts (EST/PST time zone)
.
Educational Qualification: Graduate / Undergraduate (any stream).

More Jobs at Future Health Cares

Process Associate

ahmedabad

Experience: Not specified

INR 2 - 3 Lacs

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Future Health Cares

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