Process Analyst

We are hiring at Osfin.ai, a company dedicated to helping firms streamline their financial operations. We specialize in automating fin-ops processes for leading organizations across various industries. Our founding team comprises alumni of IIT Kanpur and ISB, bringing extensive experience in product development and management consulting. We are currently seeking skilled process champions with a focus on UPI/IMPS/ATMs/Cards/BNAs Financial Operations and Dispute Management to join our team. As a core member of the Process automation team, you will be responsible for managing end-to-end processes, resolving unmatched/open transaction items, and overseeing disputes and chargeback processes. Additionally, you will collaborate with customers to understand challenges, provide tailored solutions, configure and maintain automated systems, ensure accuracy in handling financial data, run processes seamlessly, troubleshoot efficiently, conduct Root Cause Analysis (RCA), and maintain comprehensive documentation. For the Process Analyst role, we require candidates with experience in managing disputes and chargebacks, with knowledge of SQL being a plus. Hands-on experience with financial systems or related software, strong analytical skills, excellent communication, and interpersonal skills are essential. Previous experience in automation projects is preferred. The role may require working in Bangalore, Mumbai, or at customer locations. Join our dynamic team at Osfin.ai and experience unparalleled professional and financial growth. You will work with industry experts, receive competitive compensation packages and a generous Employee Stock Ownership Plan, have opportunities to collaborate with leading financial services and banks, and enjoy an engaging work environment that fosters innovation and collaboration.,