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1.0 - 2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Summary The Employee Relations Associate will focus on supporting high volume ER case work submitted by US Leaders as well as other administrative tasks in support of the global ER team. Major Tasks Handles low-complexity ER cases in accordance with established processes including US attendance, job abandonment and rehire eligibility requests. Uses case management system as primary communication channel to ensure proper documentation and processes are followed when delivering ER guidance. Ensures that case details, status and documentation are accurate and maintained in real time. Accountable to service delivery performance/satisfaction measures, expectations, and standards (qualitative/quantitative) May speak directly with leaders or employees in other countries to resolve issues or seek clarity before offering guidance. Learns to advise on some formal processes in accordance with Labcorp policies and appropriate regulatory guidelines. (i.e., attendance issues, failure to follow SOPs, quality issues, and performance matters) Coordinates information with other ER team members to ensure compliance with federal state and local requirements. Coordinates and supports other global tasks for the ER leadership team as necessary. Assists managers and employees to find relevant policies, tools, documents, etc. Collaborates on continuous improvement opportunities or ER projects if appropriate. Education Required Undergraduate degree, or equivalent combination of education, training and work experience 1 to 2 years HR experience at a global company and interest in employee relations Experience/skills Required Experience with MS Office suite, particularly Excel, PowerPoint and Word Experience with HRIS and case management systems, preferably Workday and Service Now Ability to maintain confidentiality with sensitive issues Ability to ask probing questions to ensure detailed and accurate information is placed into the case details Ability to problem solve independently but escalates to ER Leadership for help if appropriate. Flexibility and willingness to deal with competing priorities in a fast paced team environment Strong verbal and written English communication skills. Shift Timings Second Shift - 2:00-11:00 pm IST Labcorp Is Proud To Be An Equal Opportunity Employer Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement. 2519492 Show more Show less
Posted 1 hour ago
5.0 years
1 - 9 Lacs
Hyderābād
On-site
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Consumer and community banking - Data technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Becomes a technical mentor in the team Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Experience in software engineering, including hands-on expertise in ETL/Data pipeline and data lake platforms like Teradata and Snowflake Hands-on practical experience delivering system design, application development, testing, and operational stability Proficiency in AWS services especially in Aurora Postgres RDS Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Preferred qualifications, capabilities, and skills Experience in re-engineering and migrating on-premises data solutions to and for the cloud Experience in Infrastructure as Code (Terraform) for Cloud based data infrastructure Experience in building on emerging cloud serverless managed services, to minimize/eliminate physical/virtual server footprint Advanced in Java plus Python (nice to have)
Posted 1 hour ago
5.0 years
0 Lacs
Hyderābād
On-site
JOB DESCRIPTION We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Consumer and community banking - Data technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Becomes a technical mentor in the team Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Experience in software engineering, including hands-on expertise in ETL/Data pipeline and data lake platforms like Teradata and Snowflake Hands-on practical experience delivering system design, application development, testing, and operational stability Proficiency in AWS services especially in Aurora Postgres RDS Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Preferred qualifications, capabilities, and skills Experience in re-engineering and migrating on-premises data solutions to and for the cloud Experience in Infrastructure as Code (Terraform) for Cloud based data infrastructure Experience in building on emerging cloud serverless managed services, to minimize/eliminate physical/virtual server footprint Advanced in Java plus Python (nice to have) ABOUT US
Posted 1 hour ago
0 years
1 - 5 Lacs
Jaipur
On-site
Position Title: BA Pre Sales Lead Exp: 6-8yr Location: Jaipur Working Mode: Onsite Primary Skill: Pre sales consultant, Lead generation Qualification: Any Graduation Key Roles & Responsibilities: Client Engagement: Proactively identify and engage with potential clients, establish rapport, and build lasting relationships. Initiate and lead discussions to uncover client challenges, goals, and software requirements. Needs Assessment: Conduct thorough needs assessments by actively listening to clients, asking probing questions, and analyzing business pain points. Translate client requirements into clear and actionable insights for the technical and sales teams. Solution Presentation: Collaborate with technical experts to design and tailor software solutions that align with client needs and demonstrate our company's value proposition. Present solutions through compelling presentations, product demonstrations, and solution prototypes. Proposal Development: Lead the creation of detailed and persuasive project proposals, RFP responses, and statements of work. Ensure proposals address client requirements, articulate our approach, and outline project scope and timelines. Technical Consultation: Provide in-depth technical consultation to clients, addressing their inquiries about software capabilities, integrations, customization options, and scalability. Cross-Functional Collaboration: Work closely with sales, marketing, and technical teams to align strategies, share market insights, and coordinate efforts for successful pre-sales activities. Industry Insight: Stay updated on industry trends, emerging technologies, and competitive landscape to provide thought leadership and valuable insights during client interactions. Sales Target Achievement: Collaborate with the sales leadership to set and achieve sales targets, forecast revenue, and contribute to the overall growth of the company. Research, track, maintain and update leads. Make outgoing calls to develop new business. Contact prospects to qualify leads. Converting leads into potential clients. Generating lead from social media (LinkedIn), Email marketing and direct sources.
Posted 1 hour ago
4.0 - 10.0 years
0 Lacs
Hubli, Karnataka, India
On-site
Job Location: Hubli Experience: 4 to 10 years’ experience in CNC Programming Job Requirement: Prove out Support for machining of consumer product parts Modify CNC programs Parameters using UG NX for 3 to 5 axis milling features Must have experience in Vericut Support program prove out and troubleshooting on the floor Support machining cycle time optimization Key Technical Competencies: Creation of Process plans CNC Program tweeking using UG NX Basic part modelling in NX understanding of post processor and CNC 5 axis machine with Siemens controller Prove out on machines With Vericut simulation/ Post Processing/ Probing cycles expert Soft Skills: Good Communication and interpersonal skills to work as a team Qualification and Professional Experience: Diploma / BE in Mechanical Engineering 4 to 10 year’s experience in CNC Programming Show more Show less
Posted 3 hours ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 3 hours ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 3 hours ago
5.0 - 7.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Purpose Business Development resource for designing and delivering capacity building and skill building projects for government sector Job Outline As a Manager at the Executive Education & Digital Learning (EEDL) department based in Hyderabad, the job holder plays an important part and is required to work in close co-ordination with the Sr.Associate Director – EEDL, Government business. Following activities are expected to be carried out by the job holder: Responsible for revenue and pipeline generation from key Government and public sector accounts; and drive business growth with individual sales targets Develop and maintain strategic long-term trusting relationships with high importance clients to accomplish organic growth and long-term company objectives. Research key customer learning needs - Suggest solutions that answer clients’ requirements. Contacting potential clients to establish network, arrange meetings and support in customer outreach – Lead generation through rigorous outreach Serve as contact point for key customers and internal teams. Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions. Strategize, identify and work on new growth opportunities in Government/semi government sector especially Embassies, International Trade organizations, Foundations, NGOs etc.; manage execution of program projects and tasks, end-to-end Helping in Tender documentation and bid submissions for the vertical. Prepare approach notes and proposal documents - Translate client-provided information into clear programme objectives and learning outcomes. Support in programme documentation and create knowledge collaterals. Introduce solutions to new market opportunities and clients in Government and Public sector - Contacting potential clients to establish network, arrange meetings and support in customer outreach identify selling possibilities and evaluate customer needs. Help conceptualize the program structure for internal and external stakeholders. Having an in-depth knowledge of business products and value proposition Help in maintaining backend document repository and track invoicing and payments from Govt clients. Knowledge: Qualification Master’s degree in business administration or education or a related discipline. Skills: Technical Experience in curriculum design and blended learning. MS Office. Behavioural Excellent interpersonal & communication skills Excellent analytical and diagnostic skills Good questioning, probing and listening skills The ability to work independently and as part of a team Multi-tasking ability with superior time management skills Experience: 5-7 years Job Interface/Relationships: Internal Within department or other departments in ISB External With Internal and external Vendors for faster delivery or execution Key Responsibilities and % Time Spent Contacting potential clients to establish network, arrange meetings and support in customer outreach – Lead generation and customer outreach - 50% Prepare pitch decks, proposals, tenders and all client related engagements - 25% Communicate effectively with stakeholders on all their Program Management and business development related queries. Facilitate discussions with the client to elaborate on the areas of proposed improvements - 15% Database and knowledge creation and management - 10% Any Other Significant Input Willingness and flexibility to travel Good communication skills – written and verbal Strong Knowledge of MS Office, especially excel Comfortable with Multitasking – job might require working over extended hours on select days Show more Show less
Posted 3 hours ago
0 years
0 Lacs
India
On-site
As a Customer Care Executive for the Inbound US Voice Process with a focus you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered. Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Show more Show less
Posted 5 hours ago
1.0 - 4.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description As a Level I Inbound Account Executive, you will be a critical part of our revenue engine, responsible for converting warm, qualified leads into loyal customers. You will be the voice of our brand, engaging with prospects who have already shown interest in our solution. Your primary focus will be on understanding their needs, demonstrating the value of our product, and guiding them through the sales process to a successful close. This is a perfect role for a motivated individual looking to build a successful career in software sales. Key Responsibilities Respond & Engage: Promptly respond to and effectively qualify a high volume of inbound leads from marketing campaigns, website inquiries, and free trial sign-ups. Discovery & Consultation: Conduct thorough discovery calls to understand a prospect's business challenges, goals, and buying criteria. Product Demonstration: Perform compelling, personalized product demonstrations that clearly articulate how our solution addresses the specific needs of the prospect. Pipeline Management: Meticulously manage your sales pipeline from initial contact to close using our CRM (e.g., Salesforce, HubSpot), ensuring all data is accurate and up-to-date. Closing: Guide prospects through the evaluation process, manage negotiations, and successfully close new business to consistently meet and exceed monthly and quarterly quotas. Collaboration: Work closely with Sales Development Representatives (SDRs) and Marketing to ensure a smooth handoff of leads and provide feedback on lead quality. Product Expertise: Develop and maintain a deep understanding of our product, the competitive landscape, and our target customer personas. Forecasting: Provide accurate sales forecasts to sales leadership. What You Bring to the Table Required: 1-4 years of experience in a sales-focused role at a tech or SaaS company, preferably as a Sales Development Representative (SDR) Exceptional verbal and written communication skills, with the ability to listen actively and present ideas clearly. A strong desire to learn, a high degree of coachability, and a passion for technology. Excellent organizational and time-management skills. A competitive spirit and a relentless drive to achieve and exceed goals. Preferred: Prior experience in a closing role, even with a short sales cycle or small deal size. Hands-on experience with CRM software (Salesforce is a strong plus). Familiarity with the SaaS business model and key metrics (MRR, ARR, Churn). Formal sales training (e.g., Sandler, MEDDICC, Challenger Sale). Qualifications Core Sales Skills Lead Qualification: Ability to quickly assess if a lead matches the Ideal Customer Profile (ICP) and has a genuine need. Discovery: Skill in asking open-ended, probing questions to uncover pain points, business impact, and decision-making processes. Active Listening: The ability to hear, understand, and retain what a prospect is saying (and not saying). Product Demonstration: Competency in showcasing software in a way that connects features to the prospect's specific problems and required business outcomes. Objection Handling: Ability to professionally address and resolve prospect concerns regarding price, timing, features, or competition. Value Proposition Articulation: Clearly explaining the ROI and business value of the software, not just its features. Closing Techniques: Basic understanding of how to create urgency, ask for the business, and navigate the final steps of a sale. Pipeline Management: The discipline to maintain an accurate and up-to-date sales pipeline, reflecting the correct stages and deal values. Software & Tool Proficiency CRM: High proficiency in using a CRM like Salesforce or HubSpot for logging activities, tracking opportunities, and managing contacts. Video Conferencing: Expertise with tools like Zoom, Google Meet, or Microsoft Teams for conducting virtual meetings and demos. Communication & Collaboration: Familiarity with internal communication tools like Slack and project management suites like Google Workspace or Microsoft 365. Sales Engagement (Bonus): Experience with tools like SalesLoft or Outreach for sequencing and communication. Soft Skills & Personal Attributes Coachability: Eagerness to receive, process, and implement feedback from peers and managers. Curiosity: A genuine interest in learning about different businesses, industries, and the challenges they face. Empathy: The ability to understand and share the feelings of a prospect, building rapport and trust. Resilience: The mental fortitude to handle rejection and deal losses without losing motivation. Time Management & Organization: The ability to prioritize tasks, manage a high volume of leads, and follow a structured sales process. Drive & Motivation: A self-starter with a strong internal desire to succeed and hit targets. Problem-Solving: The ability to think on one's feet and creatively solve prospect challenges. Business & Industry Acumen SaaS Metrics: Basic understanding of key SaaS concepts like Annual Recurring Revenue (ARR), Monthly Recurring Revenue (MRR), and Customer Lifetime Value (LTV). Industry Knowledge: Foundational knowledge of the industry the company sells into and the common personas of buyers within that industry. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less
Posted 8 hours ago
1.0 - 4.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description As a Level I Inbound Account Executive, you will be a critical part of our revenue engine, responsible for converting warm, qualified leads into loyal customers. You will be the voice of our brand, engaging with prospects who have already shown interest in our solution. Your primary focus will be on understanding their needs, demonstrating the value of our product, and guiding them through the sales process to a successful close. This is a perfect role for a motivated individual looking to build a successful career in software sales. Key Responsibilities Respond & Engage: Promptly respond to and effectively qualify a high volume of inbound leads from marketing campaigns, website inquiries, and free trial sign-ups. Discovery & Consultation: Conduct thorough discovery calls to understand a prospect's business challenges, goals, and buying criteria. Product Demonstration: Perform compelling, personalized product demonstrations that clearly articulate how our solution addresses the specific needs of the prospect. Pipeline Management: Meticulously manage your sales pipeline from initial contact to close using our CRM (e.g., Salesforce, HubSpot), ensuring all data is accurate and up-to-date. Closing: Guide prospects through the evaluation process, manage negotiations, and successfully close new business to consistently meet and exceed monthly and quarterly quotas. Collaboration: Work closely with Sales Development Representatives (SDRs) and Marketing to ensure a smooth handoff of leads and provide feedback on lead quality. Product Expertise: Develop and maintain a deep understanding of our product, the competitive landscape, and our target customer personas. Forecasting: Provide accurate sales forecasts to sales leadership. What You Bring to the Table Required: 1-4 years of experience in a sales-focused role at a tech or SaaS company, preferably as a Sales Development Representative (SDR) Exceptional verbal and written communication skills, with the ability to listen actively and present ideas clearly. A strong desire to learn, a high degree of coachability, and a passion for technology. Excellent organizational and time-management skills. A competitive spirit and a relentless drive to achieve and exceed goals. Preferred: Prior experience in a closing role, even with a short sales cycle or small deal size. Hands-on experience with CRM software (Salesforce is a strong plus). Familiarity with the SaaS business model and key metrics (MRR, ARR, Churn). Formal sales training (e.g., Sandler, MEDDICC, Challenger Sale). Qualifications Core Sales Skills Lead Qualification: Ability to quickly assess if a lead matches the Ideal Customer Profile (ICP) and has a genuine need. Discovery: Skill in asking open-ended, probing questions to uncover pain points, business impact, and decision-making processes. Active Listening: The ability to hear, understand, and retain what a prospect is saying (and not saying). Product Demonstration: Competency in showcasing software in a way that connects features to the prospect's specific problems and required business outcomes. Objection Handling: Ability to professionally address and resolve prospect concerns regarding price, timing, features, or competition. Value Proposition Articulation: Clearly explaining the ROI and business value of the software, not just its features. Closing Techniques: Basic understanding of how to create urgency, ask for the business, and navigate the final steps of a sale. Pipeline Management: The discipline to maintain an accurate and up-to-date sales pipeline, reflecting the correct stages and deal values. Software & Tool Proficiency CRM: High proficiency in using a CRM like Salesforce or HubSpot for logging activities, tracking opportunities, and managing contacts. Video Conferencing: Expertise with tools like Zoom, Google Meet, or Microsoft Teams for conducting virtual meetings and demos. Communication & Collaboration: Familiarity with internal communication tools like Slack and project management suites like Google Workspace or Microsoft 365. Sales Engagement (Bonus): Experience with tools like SalesLoft or Outreach for sequencing and communication. Soft Skills & Personal Attributes Coachability: Eagerness to receive, process, and implement feedback from peers and managers. Curiosity: A genuine interest in learning about different businesses, industries, and the challenges they face. Empathy: The ability to understand and share the feelings of a prospect, building rapport and trust. Resilience: The mental fortitude to handle rejection and deal losses without losing motivation. Time Management & Organization: The ability to prioritize tasks, manage a high volume of leads, and follow a structured sales process. Drive & Motivation: A self-starter with a strong internal desire to succeed and hit targets. Problem-Solving: The ability to think on one's feet and creatively solve prospect challenges. Business & Industry Acumen SaaS Metrics: Basic understanding of key SaaS concepts like Annual Recurring Revenue (ARR), Monthly Recurring Revenue (MRR), and Customer Lifetime Value (LTV). Industry Knowledge: Foundational knowledge of the industry the company sells into and the common personas of buyers within that industry. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less
Posted 8 hours ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
We are looking for a talented and competitive Business Development Intern who must be comfortable researching accounts, mining relevant companies and contacts, and generating contacts from LinkedIn. The candidate needs to be passionate to learn and executing Customer Profiling and Account-Based Marketing. Responsibilities Work with the Business Development team to execute account-based Marketing activities. Identify relevant companies and mine relevant contacts. Identify the ideal customer profile for the products and services. Reach out to new prospects through LinkedIn. Report daily on activities done and results achieved. Filter out relevant data and analyze the same. Requirements An Independent contributor, self-motivated, goal-oriented, and dependable professional. Excellent verbal & written communication skills, good at probing with attention to detail. Ability to multi-task, prioritize, and manage time effectively. This job was posted by Annie Reina J from Regami Solutions. Show more Show less
Posted 23 hours ago
0.0 years
0 Lacs
Chennai, Tamil Nadu
On-site
We are looking for a talented and competitive Inside Sales Representative who must be comfortable researching accounts, mining relevant companies and contacts, fixing appointments for detailed discussions, generating leads, and identifying sales opportunities. Role & responsibilities Identify relevant companies and mine relevant contacts. Reach out to new prospects through emails, cold calling and LinkedIn. Have experience in Lead generation Researching and identifying sales opportunities, generating leads, target identification. Report daily on activities done and results achieved Filter out relevant data and analyze the same. Desired candidate profile Ability to handle, manage / engage / fix-up meetings with C-Suite executives. An Independent contributor, self-motivated, goal oriented and dependable professional. Excellent verbal & written communication skills, good in probing with attention to detail. Ability to multi-task, prioritize, and manage time effectively. Benefits Competitive salary and performance-based incentives. Opportunities for professional development and career advancement. Job Types: Full-time, Permanent Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Posted 1 day ago
10.0 years
0 Lacs
Greater Vadodara Area
On-site
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having an AUM => INR 20 Million through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product team Key Accountabilities Acquire and upgrade quality Treasures clients in the branch location areas Engage with existing customers to deepen the wallet share through retention and growth of AUM Accountable for achieving monthly & annual volume and revenue objective, as agreed Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth Ensure proper implementation & execution of product strategies through effective relationship management Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage Drive and deliver exemplary customer service in the local market and uphold DBS service standards Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc Job Duties & Responsibilities Establish, manage and grow the AUM of the elite Treasures Client segment by acquiring and nurturing the client having AUM => INR 10 M Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients Ensure complete knowledge of all products & services through continuous skill and knowledge improvement Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy Provide feedback on market, competition and products, suggest innovations & ideas for continuous product and service improvements Keep attuned to the current economic and financial markets to be current and proficient to ensure effective engagement with the elite segment of Treasures customers Coordinate and work closely with CBG Relationship Manager peer groups and colleagues, Service teams, Product specialist at branches to ensure that team objectives are met through an environment that nurtures harmony and collaboration through team work Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews To exercise appropriate due diligence while on-boarding and engaging with clients Establish DBS as a primary banker for clients and as a prominent wealth management provider in India Organize exclusive lifestyle, sports , music and such other elite engagement events and activities for prospect generation , entrench existing relationship and reinforce the DBS brand in the Private Wealth management space Requirements Minimum 10 years of experience in HNI Sales / Wealth Management / Private Banking segment Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualifications Graduate / Post Graduate with MBA in relevant field Core Competencies Effective probing and listening skills Strong Relationship Management and influencing skills Self-driven and ambitious Good written and verbal communication skills Results-orientated & the ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior Focused on developing image and good will of the brand Creative, inquisitive mind with problem solving abilities Ability to deliver results within tight timelines Attention to details, analyzing abilities Technical Competencies Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general Understanding of KYC requirements & Anti-money Laundering Policies Knowledge of financial markets and products to assist in meaningful engagement with clients Work Relationship Management of clients and prospects for acquisition and deepening of wallet share Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets Close and regular interaction with Branch Product specialists for effective skill / knowledge development of self and explore potential in existing book through joint engagement with clients Mandatory Training GCAP (Group Customer Acceptance Policy) BCAP (Business Customer Acceptance Policy) AML (Anti Money Laundering) and KYC Guidelines PIP (Personal Investment Policy) ORM (Operational Risk Management) Information Security Policy DBS India - Culture & Behaviors Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies Execute at speed while maintaining error free operations Maintain the highest standards of honesty and integrity Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements . Primary Location India-Gujarat-Vadodara-DBIL Job Relationship Management Schedule Regular Job Type Full-time Job Posting Jun 16, 2025, 9:30:00 AM Show more Show less
Posted 1 day ago
0 years
0 - 0 Lacs
Dharmsāla
On-site
We are currently hiring a Sales Executive in Dharamshala, Himachal Pradesh. If you are interested in sales and marketing, check the requirements, and apply today. Preferences will be given to local candidates. Requirements: The job requires you to possess the following skills and experience : · Direct approaching business, homes and distributing brochures to each customer · Meeting with decision making person · Explain about internet packages and explaining the benefits and offers · Strong strengths over competitors products/services · Suspecting and prospecting process to identify high profile customer · Probing techniques to identify usage pattern and needs · Converse in local dialect to interact with potential buyers Required experience: Any graduate, with relevant experience of 6 Months and should have a good record in Field Sales. · Oral Communication (Listening & Speaking skill) · The candidate should have two wheelers and a driving license · Sales Executive should be preferably from:- 1) ISP Industry like ACT Broadband/TATA/Airtel/Idea/Aircel 2) Eureka Forbes Sales guys selling Water purifiers/vacuum cleaners 3) SIM Card selling agents/Credit card selling Agents/DTH Sales Other Information Reporting to: Manager CTC: Rs 10000 – Rs 15000 plus Health and Accident Insurance Joining timeline: Immediate to 30 days Location: Dharamshala, Himachal Pradesh Job Code: Moonpeak Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Application Question(s): Are you in Dharamshala License/Certification: driving license (Preferred) Willingness to travel: 75% (Preferred)
Posted 1 day ago
8.0 years
10 - 11 Lacs
Ahmedabad
On-site
Job Information Job Opening ID 05JO352 City Ahmedabad Department Name Manufacturing Job Type Full time Position Code 1207XT Date Opened 13/06/2025 Salary 10 lakh - 11 lakh (Annual CTC) Work Experience 8+ years Country India Industry Aerospace Province Gujarat Postal Code 382110 About Us We are a team of designers, developers, engineers and craftsmen coming from diverse backgrounds and nationalities with a wide range of skills, interests and expertise. All of us propel our expertise in substantially improving performance of advanced manufacturing programs through our passion for innovation and attention to the finest details. Every project brings different problems to solve, and we build bespoke solutions for each. Our team’s relentless pursuit to cut through complexity to offer simplified and intuitive solutions has inspired the trust of global 100 clients. Job Description Team Captain – Manufacturing (Machining, Fabrication & Inspection) Ahmedabad, INDIA | Position Code: 1207XT About the Role: We are looking for a Team Captain - Manufacturing (Machining, Fabrication & Inspection), who thrives in a high performance and fast paced technical environment. As an important member of the Manufacturing (Machining, Fabrication & Inspection) function leadership team, you will be responsible for leading a team of 3 to 5 members to deliver function objectives and project goals. What you'll deliver: Implement plan in your team to ensure on time delivery, within budget Evaluate team's work progress against the plan and make required course corrections Lead your team through different work shifts to achieve customer delivery schedules Machining Strategy & selection of cutting tools for complex & high precision metallic components Selection cutting tool and machining parameters for optimum machining efficiency & accuracy Design and/or selection of work holding devices for machining and inspection operations Conduct cutting tool trails for machining parameters and continually improve cutting tool database Thoroughly validated CNC Programs of 3 to 5-axis machines for unmanned machining operation Plan and execute efficient operations of machine shop across multiple shifts 7 days a week Achieve design intents and high aesthetics in every product from machining operation Optimise machining and inspection process to meet product quality and machine efficiency Illustrative process, quality and inspection documentation for error free execution Work with Design, APQP and Assembly team to ensure that customer requirements are met Implement swift resolution of non-conformance to minimise impact on project objectives Drive quality mindset in your teams to deliver 'right first time' & 'on time in full' Ensure your team is delivering project goals and objectives within budget Develop, improve and implement standard operating procedures (SOP) and best practices Implement function's performance and improvement processes within your team Implement lean & 5S visual work environment principles in processes Implement KPI structure to accurately measure function goals and objectives Support internal audit & evaluate KPI trend and implement required course corrections Recruit, induct, nurture & grow your team aligned to organisation development roadmap Assist development of learning material & discussion forums Coordinate structured learning programs and conduct skills & knowledge assessments Steer higher performance and economic growth for your team members What you'll need: Passion for our Vision: Transform Manufacturing 8+ years of total working experience in related domain, of which 1+ years as a team leader In-depth domain knowledge gained at an education institution or self-learnt Implementation knowledge of 3-5 Axis machining and cutting strategies of highly complex metallic components Implementation knowledge of full manufacturing cycle of large and complex assembly at very high-quality level Implementation knowledge of one off/low volume machining best practices & manual G & M code programming Implementation knowledge of Autodesk PowerMill software and Siemens and Fanuc 3-5 Axis machine controllers Implementation knowledge of GD&T, fits and tolerances, aerospace materials, special processes & treatments In depth knowledge of quality management systems and ISO9001/AS9100 standards Implementation knowledge of lean & six sigma principles In depth knowledge of engineering fundamentals and development of emerging technologies In depth knowledge of risk identification and it's management and mitigation actions Flexibility to go beyond normal work hours in time of need and support other functions Must have: Faultless behaviour to earn trust, positively engage with cross functional teams Respectful behaviour and willingness to adapt company code of conduct Ability to maintain positive environment for teams to do their best work and grow Initiative and courage to explore new ideas and learn from the mistakes Perfectionist approach and meticulous to the finest detail in everything that you do Clear and concise written & verbal English language communication as well as presentation skills High proficiency in Excel, Outlook, PowerPoint, Teams of other MS Office software Readiness work in different shifts as well as support customers in different time zone Nice to have: Implementation knowledge of NX / CATIA / FeatureCAM / Top Solid CAM software Implementation knowledge of CAM software based automation Implementation knowledge of IOT in machining operation and on-machine probing cycles and programming Implementation knowledge of CNC Machine maintenance & calibration Implementation knowledge of on-machine probing cycles and programming Experience of working with leading ERP software like - Epicor / SAP / NetSuite Great sense of humour
Posted 1 day ago
10.0 years
0 Lacs
Vadodara
On-site
Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose* To deliver exceptional volume and revenue performance by acquiring and engaging with DBS* Treasures clients having an AUM = > INR 20 Million through “need-based approach”r; and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services.* To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product teamKey Accountabilities* Acquire and upgrade quality Treasures clients in the branch location areas* Engage with existing customers to deepen the wallet share through retention and growth of AUM.* Accountable for achieving monthly & annual volume and revenue objective, as agreed.* Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth* Ensure proper implementation & execution of product strategies through effective relationship management.* Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions* Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage.* Drive and deliver exemplary customer service in the local market and uphold DBS service standards.* Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding.* Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.Job Duties & responsibilities* Establish, manage and grow the AUM of the elite Treasures Client segment by acquiring and nurturing the client having AUM = > INR 10 M* Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients.* Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.* Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.* Provide feedback on market, competition and products, suggest innovations & ideas for continuous product and service improvements.* Keep attuned to the current economic and financial markets to be current and proficient to ensure effective engagement with the elite segment of Treasures customers.* Coordinate and work closely with CBG Relationship Manager peer groups and colleagues, Service teams, Product specialist at branches to ensure that team objectives are met through an environment that nurtures harmony and collaboration through team work* Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.* Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.* To exercise appropriate due diligence while on-boarding and engaging with clients.* Establish DBS as a primary banker for clients and as a prominent wealth management provider in India.* Organize exclusive lifestyle, sports , music and such other elite engagement events and activities for prospect generation , entrench existing relationship and reinforce the DBS brand in the Private Wealth management spaceRequirements* Minimum 10 years of experience in HNI Sales / Wealth Management / Private Banking segment.* Sound understanding of financial planning and wealth management products in India* In-depth knowledge of local market and competition.* AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantageEducation / Preferred Qualifications* Graduate / Post Graduate with MBA in relevant fieldCore Competencies* Effective probing and listening skills.* Strong Relationship Management and influencing skills* Self-driven and ambitious.* Good written and verbal communication skills* Results-orientated & the ability to deliver results under pressure* Understanding of competitive positioning* Strong service orientation, customer-centric behavior.* Focused on developing image and good will of the brand* Creative, inquisitive mind with problem solving abilities.* Ability to deliver results within tight timelines.* Attention to details, analyzing abilities.Technical Competencies* Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures* Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general.* Understanding of KYC requirements & Anti-money Laundering Policies.* Knowledge of financial markets and products to assist in meaningful engagement with clients.Work Relationship* Management of clients and prospects for acquisition and deepening of wallet share.* Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets.* Close and regular interaction with Branch Product specialists for effective skill / knowledge development of self and explore potential in existing book through joint engagement with clients.Mandatory Training* GCAP (Group Customer Acceptance Policy)* BCAP (Business Customer Acceptance Policy)* AML (Anti Money Laundering) and KYC Guidelines* PIP (Personal Investment Policy)* ORM (Operational Risk Management)* Information Security PolicyDBS India - Culture & Behaviors* Performance through Value Based Propositions* Ensure customer focus by delighting customers & reduce complaints* Build pride and passion to protect, maintain and enhance DBS’ image and reputation* Enhance knowledge base, build skill sets & develop competencies* Execute at speed while maintaining error free operations* Maintain the highest standards of honesty and integrityApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Posted 1 day ago
0.0 - 4.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor's Degree Travel Percentage 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Job Description Responsible to handle all Access Management & troubleshooting tasks. Responsible to fulfill client access requirements with accuracy. Provide help in resolving technology / troubleshooting support issues Provides effective customer service in a 24X7X365 production environment (rotating on-call and holiday support may be required Utilizes soft skills and troubleshooting skills to resolve client issues and questions Asks probing questions to gather relevant information on routine and complex calls Uses effective listening skills to develop understanding of client questions or issues Documents, tracks and monitors client incidents in ticketing system to ensure a timely resolution Prioritizes and escalates support incidents and requests based on business impact and documented guidelines Maintains passwords, data integrity and file system security for the desktop environment May participate in development of information technology and infrastructure projects May have expertise in commonly used business applications May handle phone and email assistance as well Skill in troubleshooting and using diagnostic tools for client accessibility problems to applications and network (e.g., resetting password, bouncing PU, resetting remote devices REQUIRED EDUCATION & Experience~ Any graduation or Post Graduation in IT domain Sound technical knowledge in Identity and Access Management Good Communication skills (Can work on calls) Experience Range – 0 to 4 Years What We Offer You A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities – FIS is your final career step! A competitive salary and benefits A variety of career development tools, resources and opportunities With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less
Posted 1 day ago
0.0 - 4.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor's Degree Travel Percentage 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Job Description Responsible to handle all Access Management & troubleshooting tasks. Responsible to fulfill client access requirements with accuracy. Provide help in resolving technology / troubleshooting support issues Provides effective customer service in a 24X7X365 production environment (rotating on-call and holiday support may be required Utilizes soft skills and troubleshooting skills to resolve client issues and questions Asks probing questions to gather relevant information on routine and complex calls Uses effective listening skills to develop understanding of client questions or issues Documents, tracks and monitors client incidents in ticketing system to ensure a timely resolution Prioritizes and escalates support incidents and requests based on business impact and documented guidelines Maintains passwords, data integrity and file system security for the desktop environment May participate in development of information technology and infrastructure projects May have expertise in commonly used business applications May handle phone and email assistance as well Skill in troubleshooting and using diagnostic tools for client accessibility problems to applications and network (e.g., resetting password, bouncing PU, resetting remote devices REQUIRED EDUCATION & Experience~ Any graduation or Post Graduation in IT domain Sound technical knowledge in Identity and Access Management Good Communication skills (Can work on calls) Experience Range – 0 to 4 Years What We Offer You A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities – FIS is your final career step! A competitive salary and benefits A variety of career development tools, resources and opportunities With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less
Posted 1 day ago
0.0 - 4.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor's Degree Travel Percentage 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Job Description Responsible to handle all Access Management & troubleshooting tasks. Responsible to fulfill client access requirements with accuracy. Provide help in resolving technology / troubleshooting support issues Provides effective customer service in a 24X7X365 production environment (rotating on-call and holiday support may be required Utilizes soft skills and troubleshooting skills to resolve client issues and questions Asks probing questions to gather relevant information on routine and complex calls Uses effective listening skills to develop understanding of client questions or issues Documents, tracks and monitors client incidents in ticketing system to ensure a timely resolution Prioritizes and escalates support incidents and requests based on business impact and documented guidelines Maintains passwords, data integrity and file system security for the desktop environment May participate in development of information technology and infrastructure projects May have expertise in commonly used business applications May handle phone and email assistance as well Skill in troubleshooting and using diagnostic tools for client accessibility problems to applications and network (e.g., resetting password, bouncing PU, resetting remote devices REQUIRED EDUCATION & Experience~ Any graduation or Post Graduation in IT domain Sound technical knowledge in Identity and Access Management Good Communication skills (Can work on calls) Experience Range – 0 to 4 Years What We Offer You A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities – FIS is your final career step! A competitive salary and benefits A variety of career development tools, resources and opportunities With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less
Posted 1 day ago
3.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Key Roles & Responsibilities: Client Engagement: Proactively identify and engage with potential clients, establish rapport, and build lasting relationships. Initiate and lead discussions to uncover client challenges, goals, and software requirements. Needs Assessment: Conduct thorough needs assessments by actively listening to clients, asking probing questions, and analyzing business pain points. Translate client requirements into clear and actionable insights for the technical and sales teams. Solution Presentation: Collaborate with technical experts to design and tailor software solutions that align with client needs and demonstrate our company's value proposition. Present solutions through compelling presentations, product demonstrations, and solution prototypes. Proposal Development: Lead the creation of detailed and persuasive project proposals, RFP responses, and statements of work. Ensure proposals address client requirements, articulate our approach, and outline project scope and timelines. Technical Consultation: Provide in-depth technical consultation to clients, addressing their inquiries about software capabilities, integrations, customization options, and scalability. Cross-Functional Collaboration: Work closely with sales, marketing, and technical teams to align strategies, share market insights, and coordinate efforts for successful pre-sales activities. Industry Insight: Stay updated on industry trends, emerging technologies, and competitive landscape to provide thought leadership and valuable insights during client interactions. Sales Target Achievement: Collaborate with the sales leadership to set and achieve sales targets, forecast revenue, and contribute to the overall growth of the company. Research, track, maintain and update leads. Make outgoing calls to develop new business. Contact prospects to qualify leads. Converting leads into potential clients. Generating lead from social media (LinkedIn), Email marketing and direct sources. Research and maintain lead generation database. Participate in the preparation of proposals writing and / or sales presentation. Preparing documents as per the requirements. Custom Requirements understanding/Gathering. Desired Skills and Competencies: Should have experienced with tools like LinkedIn Sales Navigator (LinkedIn), Lusha (Email +data provider), Apollo.io, Interact, G-mass, CRM, Snov, CRM, WhatsApp Marketing tool(interact), Snov (Email+ LinkedIn), etc. Must have 3+years of experience as a presales consultant or in Lead Generation. Should have experience in generating lead from the direct sources. Must have 3+ years of Lead Generation experience in an IT company. Experience in the Healthcare domain is a plus. Should have good communication skills Show more Show less
Posted 1 day ago
0 years
0 Lacs
Mangaluru, Karnataka, India
On-site
PLEASE APPLY ONLY IF YOU ARE COMFORTABLE WORKING FOR NIGHT SHIFTS Job Title: Support Specialist Job Duration: Full time job opportunity with Benefits Work Location: Ella, PL Compound, Morgans gate, Jeppu Market Road, Mangalore, Karnataka (ONSITE JOB) Process Skills: · Respond to customer queries via inbound/outbound calls and emails within defined SLA’s · Record interaction using client system with proper classification · Refer Knowledge base and perform task as per defined process · Follow up and closure of interactions to ensure customer satisfaction · Passionate about customer service · Comfortable with Rotational shifts, extended working hours and weekly offs. · Candidate should clear the V&A and online typing tests Technical Skills: Graduate freshers with excellent communication skills · Operating the computer- Intermediate · MS Office - Intermediate · Avaya/Phone Operating skills – Beginner · Fluent in Spoken and written English with effective Business Communication · Communication in neutral accent over phone · Active listening and probing skills · Basic knowledge of Insurance · Analytical skills About US Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays Show more Show less
Posted 1 day ago
0.0 years
0 Lacs
Dharmsala, Himachal Pradesh
On-site
We are currently hiring a full-time Field Sales Executive in Dharamshala, Himachal Pradesh. If you are interested in sales and marketing, check the requirements, and apply today. Preferences will be given to local candidates. Requirements: The job requires you to possess the following skills and experience : · Direct approaching business, homes and distributing brochures to each customer · Meeting with decision making person · Explain about internet packages and explaining the benefits and offers · Strong strengths over competitors products/services · Suspecting and prospecting process to identify high profile customer · Probing techniques to identify usage pattern and needs · Converse in local dialect to interact with potential buyers Required experience: Any graduate, with relevant experience of 6 Months and should have a good record in Field Sales. · Oral Communication (Listening & Speaking skill) · The candidate should have two wheelers and a driving license · Sales Executive should be preferably from:- 1) ISP Industry like ACT Broadband/TATA/Airtel/Idea/Aircel 2) Eureka Forbes Sales guys selling Water purifiers/vacuum cleaners 3) SIM Card selling agents/Credit card selling Agents/DTH Sales Other Information Reporting to: Manager CTC: Rs 10000 – Rs 15000 plus Health and Accident Insurance Joining timeline: Immediate to 30 days Location: Dharamshala, Himachal Pradesh Job Code: Moonpeak Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Application Question(s): Are you in Dharamshala License/Certification: driving license (Preferred) Willingness to travel: 75% (Preferred)
Posted 1 day ago
1.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Location: On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience: 1+ Years Shift Timing: As per US Time Zones ( Monday to Friday) Joining: 15-30 Days Relocation benefits are provided for outstation candidates. Requirements: Must have at least 01 year plus experience in handling Healthcare US clients. Possess an understanding of US visa terms, process, and US employment legal requirements. Excellent communication skills; verbal and written. Must be a graduate in any discipline Must have all education, and previous employment documentation cleared. Responsibilities: Responsible for sourcing the profiles from various job portals. Aligning interviews with the POC. Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US. Sourcing candidates using different portals based on the job description and the skill set requirements. Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search. Screening the profiles according to the job description while asking relevant probing questions. Discussing and negotiating the pay rate and the employment type with the candidate. Submitting relevant profiles to the client while supporting other requisitions simultaneously Conducting cold calls and maintaining a database to follow up with potential candidates Good sourcing skills with the ability to create Boolean search strings. Excellent Communication and interpersonal skills. Team Player Disciplined and Punctual. Ready to work in a high-paced environment and learn new systems, tools, and technology Show more Show less
Posted 1 day ago
0 years
0 Lacs
Greater Kolkata Area
On-site
Job Title: Representative, Operations Job Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Experience – Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc. It will involve content curation, moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities. Location: IND Kolkata - Millenium City, Tower II, 6th Language Requirements: Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1367218 Show more Show less
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