Presales Team Lead - Real Estate Experience

Hiliving Projects LLP

7 - 12 years

2 - 3 Lacs

chennai

Posted:2 days ago| Platform:

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Skills Required

real estate presales communication skills erp sales telecalling outbound calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Experience Required:

Job Overview:

Presales Team Lead

Key Responsibilities:

Lead and manage the
presales team
(executives/telecallers) ensuring effective distribution of leads and follow-ups.
Develop and implement
presales strategies
to maximize lead conversion and enhance customer experience.
Monitor daily call activities, enquiry handling, and lead nurturing across multiple channels.
Train, mentor, and motivate the team to achieve individual and team targets.
Ensure timely responses to customer queries, calls, and emails to generate qualified site visits.
Work closely with the
Sales & Marketing teams
to provide presales support for campaigns, events, and project launches.
Maintain accurate MIS reports on leads, call status, and conversion ratios.
Analyze customer data and feedback to improve processes and team performance.
Ensure adherence to
CRM processes
and support smooth transition of leads to sales closures.
Coordinate with management for manpower planning, team productivity, and performance reviews.

Key Skills & Competencies:

Proven experience in
real estate presales, customer engagement, and lead management
.
Strong leadership and team management skills (minimum 35 years in a supervisory/lead role).
Excellent communication, interpersonal, and client-handling skills.
Target-driven, analytical mindset with problem-solving ability.

Qualifications:

Graduate / MBA preferred.
712 years of presales/customer engagement experience, with minimum 4+ years in the
real estate industry
.

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