Presales Executive

Job Title: Pre-Sales Executive – Real Estate

Department: Sales
Reporting To: Pre-Sales Manager / Sales Manager
Location: Madhavaram , Chennai-600051

Job Purpose

To support the sales team by managing lead qualification, customer engagement, follow-ups, and site visit coordination, ensuring high lead-to-conversion efficiency and excellent customer experience.

Key Responsibilities:
Lead Management & Qualification

• Handle inbound and outbound calls generated from marketing campaigns, portals, and walk-ins.
• Qualify leads based on customer requirements, budget, and purchase timeline.
• Maintain and update lead data accurately in CRM systems.
• Assign qualified leads to the sales team for site visits and closures.

Customer Engagement

• Provide detailed information about projects, pricing, amenities, location advantages, and offers.
• Answer customer queries professionally and promptly via calls, emails, and WhatsApp.
• Build rapport with prospective clients and nurture leads through systematic follow-ups.

Site Visit Coordination

• Schedule and coordinate site visits with sales executives and customers.
• Track site visit status and ensure timely feedback is captured.
• Follow up with customers post-site visit to support closure.

Sales Support

• Assist the sales team in achieving conversion targets.
• Share customer feedback and objections with the sales team for better pitch strategies.
• Support sales campaigns, events, and promotional activities.

Reporting & Analysis

• Prepare daily and weekly reports on leads, site visits, and conversions.
• Analyze lead sources and campaign effectiveness.
• Provide MIS reports to the Sales/Pre-Sales Manager.

Process & Compliance

• Follow company SOPs, RERA guidelines, and data confidentiality norms.
• Ensure proper handover of hot leads to the sales team.
• Maintain high standards of customer service and communication quality.

Key Skills & Competencies

• Excellent verbal and written communication skills.
• Strong follow-up, coordination, and customer handling abilities.
• Ability to understand customer needs and sales requirements.
• Proficiency in CRM tools, MS Excel, and basic reporting.
• Target-oriented with a positive attitude.

Educational Qualifications

• Graduate in any discipline (MBA/PGDM – Marketing preferred).

Experience

• 1–4 years of experience in pre-sales / inside sales in the real estate industry.
• Freshers with good communication skills may also be considered.

Interested Candidates Apply through

Ph-9363405130
Email: [email protected]

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,619.50 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Work Location: In person