Presales Executive

Key Responsibilities

• Lead Generation, Prospecting & Outreach
• Conduct cold calling, cold emailing, and LinkedIn outreach to generate qualified leads.
• Build, maintain, and continuously update a database of target companies across D2C brands, marketplaces, enterprises, and exporters.
• Research prospects’ product categories, order volumes, and shipping needs before reaching out.
• Initiate high-quality conversations that open the door for deeper discovery.
• Lead Qualification & Prospecting
• Prepare database of companies to reach out for b2b outreach.
• Calling
• Understand prospect requirements across fulfillment, warehousing, middle-mile, and last-mile shipping.
• Conduct discovery calls to understand SKUs, daily orders, product handling needs, SLAs, and pain points.
• Qualify leads based on fit, volume, geography, and operational complexity.
• Solution Mapping & Pre-Sales Support
• Explain our end-to-end fulfillment capabilities: inventory management, storage, packaging, dispatch, NDR, RTO control, COD processes.
• Explain shipping coverage, delivery timelines, freight costs, value-added services, and compliance requirements.
• Share demos, product walkthroughs, and operational workflows with prospects.
• Prepare customized proposals, pricing decks, and ROI calculations.
• Collaboration with Sales & Operations
• Work closely with Sales to hand over fully qualified leads with complete requirement documentation.
• Coordinate with Operations to confirm feasibility, costing, and capacity before proposing solutions.
• Support Sales during client meetings with data, competitive bench-marking, and process clarity.
• Pipeline & Documentation
• Maintain accurate records on CRM — lead stages, notes, next actions, and data points.
• Prepare weekly reports on lead quality, objections, trends, and lost-case reasons.

Requirements

• 1–4 years in pre-sales, inside sales, telecalling, or client-facing roles in logistics, shipping, warehousing, D2C, e-commerce, or supply chain SaaS.
• Strong understanding of order lifecycle: inwarding → storage → pick/pack → dispatch → NDR/RTO → delivery → reconciliation.
• High analytical ability to interpret cost sheets, weight slabs, order volumes, and regional feasibility.
• Comfortable with high-volume cold calling and speaking confidently to decision-makers.
• Strong research ability to build accurate prospect lists and company databases.
• Excellent communication skills and objection handling.
• Familiarity with CRM tools like leadsquared, zoho etc.

Preferred Skills

• Existing network of FMCG companies, D2C founders, Amazon/Flipkart sellers, logistics heads, or supply chain managers.
• Experience in pre-sales of tech-enabled services or fulfillment/3PL solutions.
• Exposure startup environments and fast-paced scale-ups.

Job Type: Full-time

Pay: ₹180,000.00 - ₹240,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person