Pre sales & Reception Executive

Kamdhenu Spaces

2 - 3 years

2 - 3 Lacs

pune

Posted:3 weeks ago| Platform:

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Skills Required

client relationship management presales excellent communication skills cold calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Pre-Sales & Receptionist Executive is responsible for handling customer inquiries, managing front desk operations, and supporting the sales team with lead qualification. The role focuses on providing an excellent first impression, engaging potential clients, and ensuring smooth coordination between customers and the sales team.

Front Desk & Reception Handling

Greet and assist walk-in clients and visitors professionally
Manage incoming calls, emails, and inquiries
Maintain visitor log and ensure customer service standards
Coordinate appointments, meetings, and site visit schedules
Handle courier, office supplies, and general administrative tasks

Pre-Sales & Customer Engagement

Conduct outbound calls to potential leads and provide property/project information
Qualify leads based on requirement and budget
Maintain regular follow-ups and nurture leads through CRM
Provide initial presentations and details before sales team handover
Assist sales team in documentation and lead coordination

Administrative & Coordination Support

Maintain updated records of prospects and daily activity reports
Coordinate with marketing for promotional events and campaigns
Prepare MIS reports and share feedback on customer queries
Support team in back-office activities and project promotions

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