Pre-Sales - Officer

Role Overview: As a Presales Officer at L&T Realty, your role will involve managing and converting leads, improving lead management processes, and generating high-quality walk-ins for various projects. Your main objective will be to maximize lead conversions, boost revenue, and establish best practices in lead handling. Key Responsibilities: - Lead Conversion: Manage leads from different sources to enhance conversion rates and contribute significantly to business growth (aiming for a 20%+ increase). - Performance Reporting: Monitor lead progress, create informative dashboards, and provide valuable insights to senior management. - Cross-Project Utilization: Collaborate with the sales team to utilize leads across different real estate projects by staying updated on pricing and inventory details. - Process Improvement: Implement industry-leading practices and optimize CRM and cloud telephony systems to streamline operations. - Call Quality: Improve call engagement and lead interaction quality by reviewing and enhancing call processes. Qualifications Required: - Strong analytical skills and a proactive approach. - Previous experience in presales or telecalling, preferably in real estate, aviation, or hospitality sectors. - Proficiency in CRM systems (Salesforce) and cloud telephony platforms. - Minimum qualification of a Bachelor's degree or higher.,