Pre sales Executive

We are seeking a highly motivated and empathetic Presales Executive to join our growing team. The Presales Executive will be the first point of contact for prospective residents and their families, playing a crucial role in educating them about our offerings, understanding their needs, and guiding them through the initial stages of their journey with Primus Senior Living. This role requires a blend of sales acumen, strong communication skills, and a genuine passion for serving seniors.

Responsibilities

Lead Qualification & Nurturing:

• Respond promptly to inquiries received via phone, email, website, and other channels.
• Conduct initial consultations to understand prospective residents' needs, preferences, and eligibility for our communities.
• Educate prospects on the unique benefits and features of Primus Senior Living, including lifestyle, amenities, services, and care options.
• Nurture leads through follow-up communications, providing relevant information and addressing concerns.

Information Management:

• Maintain accurate and up-to-date records of all interactions and lead statuses in our CRM system.
• Prepare and deliver compelling presentations and informational materials.
• Gather market intelligence and feedback from prospects to inform sales and marketing strategies.

Collaboration & Support:

• Work collaboratively with the sales, marketing, and community operations teams to achieve sales targets.
• Assist in organizing and coordinating events, open houses, and community tours for prospective residents.
• Contribute to the continuous improvement of presales processes and strategies.

Qualifications

Bachelor&aposs degree in Marketing, Business Administration, Healthcare Administration, or a related field.

presales, inside sales, or customer-facing role

Excellent verbal and written communication skills

Strong interpersonal skills

Empathy and patience

.

Proven ability to understand customer needs and present solutions effectively.

Proficiency in using CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.

Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.

Self-motivated, goal-oriented, and a team player.