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2 - 3 years

2 - 5 Lacs

Mumbai

Work from Office

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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Basic Function : Welcomes and greets all Spa guests that comes for Spa services by effective usage of GOLDEN with recognition and guest name. Experienced technical position in the Spa & Health Club Department. Provides professional massage, body treatments, Skincare beauty treatments, including grooming services using the standards established by Four Seasons Bengaluru. Role and Responsibilities: Gene ral Is directly responsible for the day to day key processes in his/her area of work Assists his/her supervisor in executing the day to day operational requirements Assumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model Attends all scheduled training sessions Actively offers operational, employee and customer (internal and external) related feedback to management Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers ; lives the Golden Rule Departmental - Treatments Provide professional treatments for any guest (male or female) including but not limited to massage, facial treatments, grooming and body treatments. Recommend further treatments to guest which address their concerns and preferences Describe spa treatments knowledgeably and enthusiastically and ask guests pertinent questions, to determine their needs and preferences Utilize all of the professional products safely and accurately & take reasonable care to perform duties as instructed, and to prevent injuries to self and others Have a thorough understanding of every spa service including benefits, indications & contraindications for each of the treatments, facials, massages Ensure treatment rooms are immaculately maintained (including linen, terry and any equipment in the treatment room) Performs all services as per the standard operating manuals Departmental - Reception Recommend treatments and rituals based on their needs and desires Make reservations in Spa software accurately to ensure guest needs and requests are met Ensure confirmations to guests are completed accurately Maintain a guest history database on guests and members, ensuring specific needs, medical history has been documented to ensure recognition Operate the Spa software system for spa reservations and all other Spa software functions Recommend retail products to your guest to continue the benefits without being persuasive. Specific Responsibilities and Tasks General Adheres to the hotels code of conduct and grooming & hygiene standards Is seen as working hands-on, assists colleagues in crunch times; Walks the talk Actively participates in briefings and meetings Maintains a clean and orderly work area and promotes a safe working environment Performs any additional duties as assigned Departmental Greet all guests who enter the Spa in a warm and welcoming manner using guest name when known Organize and schedule all guest bookings in the absence of Spa Receptionist Provide information to guests about the services offered in the Spa as well as the hotel Read and update the daily log Identify and report hazards, facility maintenance issues and equipment related problems immediately to manager Respond properly in any emergency or safety situation Perform other tasks or projects as assigned by hotel management Handle guest complaints if possible by taking ownership and notify spa management immediately Process all charges for retail, spa treatments through Micros and Opera for accurate billing purposes without causing any delays to guests Assist in the male and female locker rooms when necessary ensuring the lockers are maintained and kept to the highest standards at all time Education: CIDESCO certification is an advantage Graduate Experience: Has 2 to 3 years of relevant experience as spa therapist in a 5-star Hotel. Skills and Abilities: Ability to promote Spa products and services. Ability to recommend guests ensuring their specific needs Ability to schedule various services for individuals Ability to input and access data in computer Ability to remain stationary at assigned post for extended periods of time Ability to perform job functions with minimal supervision Ability to focus attention on guest needs, remaining calm and courteous Extremely strong on product knowledge and recommendation skills Possesses excellent communication & inter-personal skills Should be extremely humble, polite, caring & hospitable in nature Should be physically & mentally fit Should possess a certificate / diploma in Spa therapies Must possess hands on experience of performing massages & body treatments, facials Willing to conduct cross gender treatments No. of employees supervised: None Hours required: 9 hours a day scheduled days and times may vary based on need.

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0 - 3 years

1 - 5 Lacs

Mumbai

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Welcomes and greets all Spa guests that comes for Spa services by effective usage of GOLDEN with recognition and guest name. Experienced technical position in the Spa Health Club Department. Provides professional massage, body treatments, Skincare beauty treatments, including grooming services using the standards established by Four Seasons Bengaluru. Role and Responsibilities: Gene ral Is directly responsible for the day to day key processes in his/her area of work Assists his/her supervisor in executing the day to day operational requirements Assumestraining responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model Attends all scheduled training sessions Actively offers operational, employee and customer (internal and external) relatedfeedback to management Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule Departmental - Treatments Provide professional treatments for any guest (male or female) including but not limited to massage, facial treatments, grooming and body treatments. Recommend further treatments to guest which address their concerns and preferences Describe spa treatments knowledgeably and enthusiastically and ask guests pertinent questions, to determine their needs and preferences Utilize all of the professional products safely and accurately take reasonable care to perform duties as instructed, and to prevent injuries to self and others Have a thorough understanding of every spa service including benefits, indications contraindications for each of the treatments, facials, massages Ensure treatment rooms are immaculately maintained (including linen, terry and any equipment in the treatment room) Performs all services as per the standard operating manuals Departmental - Reception Recommend treatments and rituals based on their needs and desires Make reservations in Spa software accurately to ensure guest needs and requests are met Ensure confirmations to guests are completed accurately Maintain a guest history database on guests and members, ensuring specific needs, medical history has been documented to ensure recognition Operate the Spa software system for spa reservations and all other Spa software functions Recommend retail products to your guest to continue the benefits without being persuasive. Specific Responsibilities and Tasks General Adheres to the hotels code of conduct and grooming hygiene standards Is seen as working hands-on, assists colleagues in crunch times; Walks the talk Actively participates in briefings and meetings Maintains a clean and orderly work area and promotes a safe working environment Performs any additional duties as assigned Departmental Greet all guests who enter the Spa in a warm and welcoming manner using guest name when known Organize and schedule all guest bookings in the absence of Spa Receptionist Provide information to guests about the services offered in the Spa as well as the hotel Read and update the daily log Identify and report hazards, facility maintenance issues and equipment related problems immediately to manager Respond properly in any emergency or safety situation Perform other tasks or projects as assigned by hotel management Handle guest complaints if possible by taking ownership and notify spa management immediately Process all charges for retail, spa treatments through Micros and Opera for accurate billing purposes without causing any delays to guests Assist in the male and female locker rooms when necessary ensuring the lockers are maintained and kept to the highest standards at all time

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0 - 3 years

2 - 3 Lacs

Mumbai

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To ensure the cleaning and supplying of guest units and the comfort of all guests as set by the procedures and standards. Role and Responsibilities Clean Guest areas likewise guest rooms, guest corridors, guest landing, stair case etc following the established procedures and Four Seasons standards. Has a set number of occupied rooms to clean during a shift. Removes used towels and replaces them with clean ones from the Linen Closet. Wipes down any wet services in the bathroom. Folds any clothing left in room and places it in appropriate spot. Removes Room Service trays, dishes and carts to service landings. Closes drapes, reduces lighting, turn music on softly and prepares bed. Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens. Prepares unoccupied rooms for turndown for arriving guests. Performs duties in occupied rooms and late check-out rooms when needed. Adhere to the established standard of safety, fire regulations, and department procedures and policies. Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Complete work assignments from the Housekeeping Department as assigned using required keys, equipment, supplies, etc Remove all garbage and recyclable items and place in the appropriate bins inside the service area. Keep service areas neat and tidy, clean and keep all HK tools and equipment s during the day and before closing the shift. Report any damages or repairs and maintenance needed to Housekeeping. Report any items found in check-out units to Security and Housekeeping. Dress in issued uniform and ensures a neat, clean, and tidy appearance at all times. Report to work on time. Is aware of schedule at all times and if unable to attend work, notifies the Supervisor in adequate time. Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Desk Attendant and House Attendant. Knowledge And Skills Education: Hotel Management Degree preferred Experience: Housekeeping experience preferred Skills and Abilities: Ability to read and speak English in a clear manner. Must have an eye for detail

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3 - 6 years

5 - 9 Lacs

Mumbai

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Assists to oversee the punctuality and appearance of all Security Officers, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the grooming standards. Monitors and motivates the performance of the Security Officers. Ensures that employees have a complete understanding of and adhere to employee rules and regulations. Ensures that employees follow all residences, company and local rules, policies and regulations relating to fire and hazard safety, and security Role and Responsibilities: Checks and accounts for all inventories in the Security Office. Records all occurrences of security interest in the log book for the information of the security personnel and management. Send out Security Daily Report before off shift. Send out LF report before off shift Handles all resident and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily. Maintains positive resident and colleague interactions with good working relationships. Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment Ensure new technology and equipment are embraced, improving productivity whilst taking work out of the system To be fully conversant with every detail of the residences and Residences layout and the location and functions of: Sprinkler system and smoke detectors Firefighting equipment and emergency exits Fire control room and fire indicator panels Emergency evacuation / public address systems Emergency assembly area outside residences Fire / bomb threat and security procedures Elevators Emergency phone numbers First aid equipment To safe guard the Residences, resident and employees property from vandalism, theft and any kind of crime. To be helpful to residents or patrons to the various outlets or functions. To ensure that employees punch in / out and following established policy and procedures of the residences. To monitor and to control the movement of all employees, visitors and contractors leaving or entering the residences through the staff entrance. To handle all tasks with diplomacy, tact, appropriate discretion and efficiency. To assist in searches of staff baggage / belongings and lockers according to specified policy and procedures. To record and to control all visitors belongings / items when entering and leaving the residences premises through the employee entrance or loading dock. To ensure that unauthorized personnel do not gain access to the residences floors and back of the house areas. To ensure that all contractors and visitors to the residences exchange their identity cards for residences security passes when entering the residences premises through employee entrance or loading dock. To be aware of all locations of residences equipment installation, residences project or renovation which will be handled by outside contractors. To ensure the cleanliness of working areas and residences premises. To monitor and to control the situation around the residences by radio telecommunication. To check and to ensure that all CCTV recording is properly operated. To check Operator of emergency phone alarms. To ensure the forecourt driveway is free of obstruction and the traffic flow are smooth at all times. To ensure to check all current events, activities and functions at the time of the duty. To patrol the areas of responsibility and to ensure the safety and comfort of the resident

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8 - 13 years

10 - 15 Lacs

Mumbai

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Experienced technical position in the food and beverage service Role and Responsibilities General Is directly responsible for the day to day key processes in his/her area of work. Preparing alcoholic or non-alcoholic beverages for bar and patrons I nteracting with customers, taking orders and serving snacks and drinks Attends all scheduled training sessions Displays warmth, care, and genuine enthusiasm when dealing with guests and internal customers, Lives the golden rule Departmental Ensures the bar is ready for the service with complete mise -en-place Is thoroughly familiar with beverage and menu items Provides genuine hospitality and recognition and promotes hotel services and product Engage in guest interaction in a sensitive and appropriate manner; anticipates guest needs and ascertains satisfaction; takes ownership of guests concern and requests He/She is directly responsible for Medallia of the hotel, LQA, and Coyle audits He/She should always maintain hygiene in their respective area and should pass the Hygiene audit like PWT, HACCP Specific responsibilities and task General Adheres to the hotel s code of conduct and grooming and hygiene standards Is seen on working hands-on, assists colleagues in crunch times, walk the talk Actively participates in briefing and meetings Maintains a clean and orderly work area and promotes a safe working environment Departmental Keep the bar organized, stocked and clean Should be able to conduct daily and monthly inventory and maintain par stock Restock and replenish bar inventory and supplies Describes food and beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner Assists in supplies requisitions according to established procedures Appropriate manual/policy and procedure: Four seasons service culture standards Four seasons core standards General Front and lobby areas Problem resolution Heart of the house/employee dinning Staff locker rooms Compliance policies 1 .Confidential, privacy and proprietary data statement 2 .Policy against harassment 3 .Electronic system policy Skills and Abilities: Has to have 1-2 years of relevant experience in a 5-star hotel/resort Excellent knowledge of in mixing, garnishing and serving drinks Should be flexible in working in different outlets on business demand Possesses excellent English, math and psychometric abilities Possesses guest PR skills and personal flair Computer literacy is necessary

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1 - 2 years

2 - 5 Lacs

Mumbai

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Experienced technical position in the food and beverage service Role and Responsibilities General Executes all tasks assigned by his/her supervisor Demonstrate high degree of standard awareness, promotes team work and act as a role model Attains all scheduled training sessions Displays warmth, care and enthusiasm when dealing with guest and fellow colleagues Departmental Prepares miseen place, setup and clears table, in the work area. Maintains high standard of hygiene and orderliness Takes order for guest, serve food and beverage and serve as per the hotel services and products Is thoroughly familiar with beverage and menu items and able to compose and recommend suitable menu progression and wine pairing; upsell sensitively Provides genuine hospitality He/She is directly responsible for Medallia of the hotel, LQA, and Coyle audits He/She should always maintain hygiene in their respective area and should pass the Hygiene audit like PWT, HACCP Keep abreast of events happening in the hotel Specific responsibilities and task General Adheres to the hotel s code of conduct and grooming and hygiene standards Is seen on working hands-on, assists colleagues in crunch times, walk the talk Actively participates in briefing and meetings Maintains a clean and orderly work area and promotes a safe working environment Performs any additional duties as assigned Does the linen pickup and main the stock Has to set the side stations after every meal period Departmental Describes food and beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented Requisitions supplies according to established procedure Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner Appropriate manual/policy and procedure: Four seasons service culture standards Four seasons core standards General: Front and lobby areas Problem resolution Heart of the house/employee dinning Staff locker rooms Compliance policies Confidential, privacy and proprietary data statement Policy against harassment Electronic system policy Skills and Abilities: Has to have 1-2 years of relevant experience in a 5-star hotel/resort or reputed stand-alone restaurant Possesses aptitude and upward mobility Should be flexible in working in different outlets on business demand Possesses excellent English, math and psychometric abilities Basic beverage knowledge preferred

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2 - 4 years

2 - 5 Lacs

Mumbai

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Supervisor in food and beverage service. Role and Responsibilities General Is directly responsible for the day to day key processes in his/her area of work Where applicable, acts as shift leader, leads and motivates colleagues by example and promotes teamwork Assumes training responsibilities when required; demonstrate a high degree of standards awareness Actively offers operational, employee and customer (internal and external) related feedback to management Displays warmth, care, and genuine enthusiasm when dealing with guests and internal customers. Live the golden rule Departmental Ensures the work area is ready for the service with pre and post service checks completed, staffs immaculately groomed and aware of daily specials and promotional offers Performs and supervises food and beverage service tasks in accordance with hotel standards, is actively involved in guest s service and highly visible Is thoroughly familiar with the wines and the menu items and able to compose and recommend menu progression and wine pairing, drives upselling program Provides genuine hospitality and recognition, engages in the guest interactions in a sensitive and appropriate manner, creates personalized experiences, is seen as actively developing a network of regular guests Takes ownership of guests concerns and requests and acts decisively to ensure guest satisfaction when glitch occurs He/ She is directly responsible for Medallia of the hotel, LQA, and Coyle audits He/ She should always maintain hygiene in their respective area and should pass the Hygiene audit like PWT, HACCP Conducts daily briefings in the absence of management; assigns shift and duties to junior colleagues; assumes the responsibilities of assistant manager in his/her absence Inspects and ensures the work area is in good physical repair; reports defects and ensures timely rectification Specific responsibilities and task General Adheres to the hotel code of conduct and grooming and hygiene standards Is seen on working hands-on, assists colleagues in crunch time Actively participates in briefings and meetings, facilitates communications between employees and management Maintains a clean and orderly work area and promotes a safe working environment Performs any additional duties as assigned Departmental 1 .Ensures mise en place is complete and manning in place prior to shift 2 .Handles large tables, VIP s, and private events 3 .Describes food and beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner 4 .Is highly sensitive to guest preferences, compiles, and documents guest s history; offers a special service touch when an opportunity is presented 5 .Performs accurately all end of shift reports, strictly adheres to cashiering and internal accounting procedures 6 .Assigns opening, closing and side duties to colleagues and ensures completion of tasks 7.Conducts routine maintenance and restaurant housekeeping inspections, operating equipment inventories, submit reports and recommendations Appropriate manual/policy and procedure: Four Seasons service culture standards Four Seasons core standards General Front and lobby areas Problem resolution Heart of the house/employee dinning Staff locker rooms Compliance policies 1 .Confidential, privacy and proprietary data statement 2 .Policy against harassment 3 .Electronic system policy Skills and Abilities: Has to have 2-4 years of experience in Food and beverage service Possesses aptitude and upward mobility Should be flexible in working in different outlets on business demand Possesses excellent English, math and psychometric abilities Possesses well develop PR skills and personal flair Has a keen interest in food and wines. Has undergone a formal training in food and beverage

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1 - 3 years

3 - 6 Lacs

Mumbai

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Responsible for selling the resort and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest s satisfaction. Skills and Abilities: Reading, writing, and oral proficiency Communication Skills Strong Customer Service Education: High School Diploma Experience: Previous Reservations and/or Front Office High Volume Call Center Computers and Windows 95/98

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2 - 4 years

2 - 5 Lacs

Mumbai

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Junior Supervisory position in Food Beverage Preparation Role and Responsibilities: The ability to follow instructions by Senior chef and be open on accepting coaching and changes. The ability to assist senior chef on daily operation needs and work closely with others colleagues. Assisting junior colleagues on daily receiving pick up, vegetables cleaning, dry store pick up, butcher pick up and proper storage in kitchen. The ability to follow kitchen PP and SOP while doing cutting, cooking and follow food presentation that been set by Outlet Chefs in order to maintain high quality and consistency of product. The ability to plan and organize daily operations in proper way, in order for junior staff to assist and follow. Follow up on daily mis-en-place preparation, Vegetables cutting, meat/seafood cutting and marinate before storage. The ability to avoid wastages by utilizing all ingredients in all food preparation with minimum wastage. The ability to perform task for daily operations, willing to work longer hours if required. The ability to be flexible on working hours and assisting others outlets during peak seasons and when it required. The ability to follow Four Seasons hygiene SOP in order to avoid food contaminations and food poisoning. The ability to assist outlet chef on cooking by follow proper standard recipe. The ability to maintain a cooperative working relationship with fellow employees. The ability to respond properly to any hotel emergency or safety situation. The ability to perform other tasks or projects as assigned by hotel management and staff. The ability to take initiative and responsible when tasks been assigned. The ability to act in a professional manner at all times to reflect the high standards of Four Seasons Hotels and encourage Staff to do the same. The ability to handle and reporting incident paste on urgency of the incident, no matter how minor. The ability to take charge and act in professional way when senior chef no around. Skills and Abilities: Reading, writing and oral proficiency in the English language. High school graduate and an apprenticeship, cooking school or culinary institute education. Good level of creativity and good organizational skills. Able to show great leader ship skills by showing lead by example to the junior staffs.

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1 - 2 years

2 - 5 Lacs

Mumbai

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Experienced level position in Food Beverage Preparation Skills and Abilities: Hotel School education or diploma in culinary is required. Basic computer skills and familiar with inventory systems. 1-2 Years experience in a 5 Star Hotel environment or A Class Restaurants. Excellent understanding of various cooking methods, ingredients, equipment and procedures. Able to work in a fast-paced environment with speed and quality. Great personal hygiene and grooming standards. Reading, writing and oral proficiency in the English language. Good level of creativity and good organizational skills. Major Responsibilities General Executes all tasks assigned by his/her superiors Demonstrates a high degree of standards awareness; promotes teamwork and acts as role model Attends all scheduled training sessions Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule Departmental Cleans and handles initial processing of raw product Prepares mis-en-place, bases and ingredients, stocks, dressings etc Assists and trains with line cooks Maintains high standards of food hygiene and storage as well as kitchen cleanliness Successfully completes Safe Step Training certification Specific Responsibilities and Tasks General Adheres to the Hotels code of conduct and grooming hygiene standards Is seen as working hands-on, assists colleagues in crunch times; Walks the talk Actively participates in briefings and meetings Maintains a clean and orderly work area and promotes a safe working environment Performs any additional duties as assigned Departmental Runs the day to day operation of the station in the kitchen. Assists in creating and preparing menus items and specials. Accommodates the food servers requests regarding guest preferences. Follows all guidelines for timely food service to guests. Checks and completes mis-en-place and pars and set-up the station. Communicates with the Sous Chefs and the Executive Chef regarding menu items, problem situations or shortages. Utilizes the computer system in retrieving orders. Is aware of and complies with Hotels standard recipes and plate presentations in order to maintain standards of quality in production and presentation. Follows all guidelines for timely food service to guests Stores items properly at the end of the shift; ensures a clean, neat and organized work area. Ensures safe and correct use of equipment, tools and machinery Handles and reports any accident immediately, no matter how minor. Responds properly in any hotel emergency or safety situation. Conducts oneself in a professional manner at all times to reflect the high standards of Four Seasons Hotels and encourage staff to do the same. Performs other tasks or projects as assigned by hotel management and staff.

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1 - 2 years

2 - 5 Lacs

Mumbai

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Experienced technical position in the food and beverage service Role and Responsibilities General Is directly responsible for the day to day key processes in his/her area of work. Preparing alcoholic or non-alcoholic beverages for bar and patrons I nteracting with customers, taking orders and serving snacks and drinks Attends all scheduled training sessions Displays warmth, care, and genuine enthusiasm when dealing with guests and internal customers, Lives the golden rule Departmental Ensures the bar is ready for the service with complete mise -en-place Is thoroughly familiar with beverage and menu items Provides genuine hospitality and recognition and promotes hotel services and product Engage in guest interaction in a sensitive and appropriate manner; anticipates guest needs and ascertains satisfaction; takes ownership of guests concern and requests He/She is directly responsible for Medallia of the hotel, LQA, and Coyle audits He/She should always maintain hygiene in their respective area and should pass the Hygiene audit like PWT, HACCP Specific responsibilities and task General Adheres to the hotel s code of conduct and grooming and hygiene standards Is seen on working hands-on, assists colleagues in crunch times, walk the talk Actively participates in briefing and meetings Maintains a clean and orderly work area and promotes a safe working environment Departmental Keep the bar organized, stocked and clean Should be able to conduct daily and monthly inventory and maintain par stock Restock and replenish bar inventory and supplies Describes food and beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner Assists in supplies requisitions according to established procedures Appropriate manual/policy and procedure: Four seasons service culture standards Four seasons core standards General Front and lobby areas Problem resolution Heart of the house/employee dinning Staff locker rooms Compliance policies 1 .Confidential, privacy and proprietary data statement 2 .Policy against harassment 3 .Electronic system policy Skills and Abilities: Has to have 1-2 years of relevant experience in a 5-star hotel/resort Excellent knowledge of in mixing, garnishing and serving drinks Should be flexible in working in different outlets on business demand Possesses excellent English, math and psychometric abilities Possesses guest PR skills and personal flair Computer literacy is necessary

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1 - 4 years

3 - 6 Lacs

Mumbai

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Implement, lead and action the reservation functions of Food Beverage Sales department. Role and Responsibilities: Actively solicit new business and respond to inquiries in absence of Food Beverage Sales Manager with the intention of confirming profitable business. Maintain an active trace/follow-up system on all inquiries and personal sales calls. Prepare correspondence (proposals, contracts, form letters, internal forms, etc) and provide administrative support as required. Conduct restaurant tours and entertain prospective customers Coordinate the Food Beverage sales efforts between Food Beverage department and other liasoning departments to yield maximum revenues. Implement office standards and procedures maintaining the Food Beverage office in a neat and orderly manner in accordance with company guidelines. Answer telephones and take messages for the Restaurant Reservations adhering to Four Seasons standards. Assist customer, guests and Hotel personnel with SERVICE focus in the absence of the Food Beverage Sales Manager. Promptly and fully inform the Food Beverage Sales Manager of all problems or unusual matters of significance coming to the employee s attention so prompt corrective action can be taken. Be informed as with regards both daily hotel activities and hotel promotions. Assist in any project assigned by the Food Beverage Sales Manager or Hotel Management. Comply with Four Seasons standards for reservations, while working harmoniously and professionally with co-workers and planning committee. Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact. Assist with all guest inquires within the Food Beverage Services Department, including assistance with high telephone volume and walk-in site inspections. Perform other tasks or projects as assigned by hotel management Be fully versed in the facilities and capabilities of the hotels competitive set. Education: College Education preferred. Experience: 1 year of previous Food Beverage or resrvations experience. Skills and Abilities: Excellent reading, writing and oral proficiency in the English language. Strong selling and interpersonal skills. High level of creativity. Attention to detail. Ability to handle multiple tasks and make decisions in a fast-paced client driven environment. Ability to work long and irregular hours, weekends and evenings. Delphi Sales and Catering Computer Software, MS Word, Excel, and ability to use e-mail and the Internet.

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2 - 5 years

2 - 6 Lacs

Mumbai

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Manages a shift of the Housekeeping staff to assure that guest rooms and public areas are cleaned to exacting standards. Role and Responsibilities: Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements. Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms. Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone. Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan. Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. Takes action in all matters related to the safety, security, satisfaction and wellbeing of hotel guests and employees Responds swiftly and effectively in any hotel emergency or safety situation. Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Works harmoniously and professionally with co-workers and supervisors. Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Room Attendant and House Attendant. Assists other departments as needed as part of a Crunch team. Provides Crunch team assistance to departments throughout the hotel.

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1 - 2 years

2 - 5 Lacs

Mumbai

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Experienced technical position in the food and beverage service Role and Responsibilities General Is directly responsible for the day to day key processes in his/her area of work. Preparing alcoholic or non-alcoholic beverages for bar and patrons I nteracting with customers, taking orders and serving snacks and drinks Attends all scheduled training sessions Displays warmth, care, and genuine enthusiasm when dealing with guests and internal customers, Lives the golden rule Departmental Ensures the bar is ready for the service with complete mise -en-place Is thoroughly familiar with beverage and menu items Provides genuine hospitality and recognition and promotes hotel services and product Engage in guest interaction in a sensitive and appropriate manner; anticipates guest needs and ascertains satisfaction; takes ownership of guests concern and requests He/She is directly responsible for Medallia of the hotel, LQA, and Coyle audits He/She should always maintain hygiene in their respective area and should pass the Hygiene audit like PWT, HACCP Specific responsibilities and task General Adheres to the hotel s code of conduct and grooming and hygiene standards Is seen on working hands-on, assists colleagues in crunch times, walk the talk Actively participates in briefing and meetings Maintains a clean and orderly work area and promotes a safe working environment Departmental Keep the bar organized, stocked and clean Should be able to conduct daily and monthly inventory and maintain par stock Restock and replenish bar inventory and supplies Describes food and beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner Assists in supplies requisitions according to established procedures Appropriate manual/policy and procedure: Four seasons service culture standards Four seasons core standards General Front and lobby areas Problem resolution Heart of the house/employee dinning Staff locker rooms Compliance policies 1 .Confidential, privacy and proprietary data statement 2 .Policy against harassment 3 .Electronic system policy Skills and Abilities: Has to have 1-2 years of relevant experience in a 5-star hotel/resort Excellent knowledge of in mixing, garnishing and serving drinks Should be flexible in working in different outlets on business demand Possesses excellent English, math and psychometric abilities Possesses guest PR skills and personal flair Computer literacy is necessary

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4 - 6 years

12 - 16 Lacs

Chennai

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Job Overview: Zocket is on a mission to redefine marketing for brands, and we re looking for a creative powerhouse to lead our Marketing Communications strategy ! If you can craft witty, whacky, and out-of-the-box campaigns , turn content into a growth engine , and position Zocket as the go-to marketing partner for large clients this role is for you. You ll drive branding positioning across all touchpoints email, WhatsApp, website, events, and more while ensuring that all marketing efforts align with outbound growth objectives . We need someone who can think big, move fast, and make noise in the industry through webinars, podcasts, and high-impact content that attracts the right audience. If you ve handled creative marketing communications in an agency setup and have a knack for building disruptive content strategies, let s talk! Key Responsibilities: Content-First Marketing: Develop a killer content roadmap that makes Zocket s brand stand out as quirky, creative, and innovative , while supporting outbound growth . Creative Communications: Own all marketing communication from website content to emails, ad copies, landing pages, and automated nudges . Brand Positioning: Shape Zocket s brand as a one-stop shop for all marketing needs , driving visibility among large clients and enterprise brands . Webinars Podcasts: Plan and host high-value industry events , collaborating with leaders and influencers to generate demand . Events Campaigns: Organize brand-building events and experiential campaigns that create buzz and drive engagement. Agency-Style Execution: Bring an agency mindset handling high-impact creative campaigns, storytelling, and PR-worthy marketing initiatives. Team Leadership: Build and lead a content-driven marketing team , driving campaigns with a mix of strategy, execution, and creativity . What We re Looking For: 5+ years of experience in marketing communications, content strategy, or brand marketing preferably with agency experience . Strong expertise in brand storytelling, creative content, and multi-channel marketing . Hands-on experience with email automation, WhatsApp campaigns, and content-driven marketing strategies . Proven track record in executing successful webinars, podcasts, and industry events . Ability to craft witty, engaging, and high-converting content across multiple formats. Strong strategic thinking, leadership skills, and a creative-first mindset . A knack for building brand narratives that attract high-value clients . Why Join Zocket Shape Zocket s brand voice from the ground up. Be at the forefront of marketing innovation host events, launch bold campaigns, and experiment with new formats. Lead a team and build the ultimate content game. Work in a fast-growing startup with high ownership and creative freedom. Ready to make some noise in the industryLet s talk!

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0 - 4 years

2 - 6 Lacs

Chandigarh

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Job_Description":" Company Description Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fin-tech products & solutions. We are an emerging payments powerhouse that offer a single unified platform for Banking & Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive. We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods. Priority is an employee-first organization and we continually strive to ensure their professional and personal success supported by employee friendly policies and a positive work environment built on mutual respect and professionalism. We offer a dynamic work environment, with continuous growth & learning opportunities. We believe in growing together and our people are the driving force behind our success. Department Background The Data team at PRTH is responsible for building next generation data and information solutions across our Payment and Banking solutions. We have an incredible staff of Data Engineers , Quality engineers, Data Analysts and Data Scientists that align to execute on our vision. Job Summary As a Data Analyst you will be a key player in providing data-driven insights to internal and external stakeholders .You will be responsible for building Self Service and Canned reporting, Data Management, and trend analysis, directly impacting our business development and client success. Responsibilities Provide accurate and insightful reporting in a timely manner leveraging BI tools . Interact with internal and external stakeholders, translate business requirements into reporting solutions. Create Semantic layer in BI tools to support self service needs. Work with sensitive data maintaining compliance rules. Identify efficiencies and program improvements. Work with colleagues across global locations. Troubleshoot and resolve production issues. Performance Enhancements Requirements Required skills and qualifications Must have - SQL (Advanced) / Snowflake / BI Tools (Looker / Tableau / Sisense) / Data Analysis Good to have - Python ","

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1 - 4 years

1 - 4 Lacs

Pune

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Description Join Envalior - Imagine The Future! Are you passionate about pioneering change in a constantly evolving environmentAt Envalior, we are seeking a talented Lab extruder operator to join our dynamic team. At Envalior, the future of high-performance materials isnt just being shaped; its being pioneered. A belief in fostering an environment where every voice is heard and ideas are valued is integral to our culture. Empowerment is the driving force behind our pioneering spirit, allowing our teams to take initiative, explore new solutions, and revel in the thrill of constant innovation. Join us and be a part of a team committed to making a positive impact where safety, sustainability, collaboration, and empowerment intersect to drive innovation. 1.Comply with Envalior SHEQ requirements. 2.Maintain the confidentiality of trails. 3.Responsible for maintaining the 5S practices in work area. 4.Responsible to work according to procedures and process. 5.Responsible for co

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4 - 7 years

15 - 20 Lacs

Pune

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Serve as one of the top-performing and proficient engineers in designing and developing high-quality software that meets specified functional and non-functional requirements within the time and resource constraints given. How will you make an impact Has strong capabilities in his/her component level area of ownership. Analyses information solves problems and reaches conclusions within his/her professional space. Responsible for delivering feature(s) for enterprise-grade software independently. Acts as a point of escalation for low-level problems within NICE and some external interfaces Mentor other junior team members. Interface with RD Groups (including Product Managers), Sales, Customer Support and Services Conducts timely Code reviews for delivery. Have you got what it takes Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute 4+ years of software development experience Working experience in Core Java, proficient with Java algorithms and data structures Worked in high performance, highly available and scalable systems. Strong experience with Angular 12+/ReactJsJs Strong Development experience creating RESTful Web APIs Experience with public cloud infrastructure and technologies such as AWS/Azure/GCP etc Experience working in and driving Continuous Integration and Delivery practices using industry standard tools such as Jenkins. Ability to work independently and collaboratively, good communication skill. Able to resolve problems of moderate scope which requires an analysis based on a review of a variety of factors.

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5 - 7 years

7 - 11 Lacs

Chennai

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Join Envalior - Imagine The Future! Are you passionate about pioneering change in a constantly evolving environmentAt Envalior, we are seeking a talented Account Manager to join our dynamic team. At Envalior, the future of high-performance materials isnt just being shaped; its being pioneered. A belief in fostering an environment where every voice is heard and ideas are valued is integral to our culture. Empowerment is the driving force behind our pioneering spirit, allowing our teams to take initiative, explore new solutions, and revel in the thrill of constant innovation. Join us and be a part of a team committed to making a positive impact where safety, sustainability, collaboration, and empowerment intersect to drive innovation. IMAGINE THE FUTURE WITH ENVALIOR As a Account Manager at Envalior, you will enlarge Envalior market coverage by identifying, developing and commercializing business opportunities at either new accounts, for new applications or both. The

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5 - 7 years

7 - 11 Lacs

Ahmedabad

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Join Envalior - Imagine The Future! Are you passionate about pioneering change in a constantly evolving environmentAt Envalior, we are seeking a talented Account Manager to join our dynamic team. At Envalior, the future of high-performance materials isnt just being shaped; its being pioneered. A belief in fostering an environment where every voice is heard and ideas are valued is integral to our culture. Empowerment is the driving force behind our pioneering spirit, allowing our teams to take initiative, explore new solutions, and revel in the thrill of constant innovation. Join us and be a part of a team committed to making a positive impact where safety, sustainability, collaboration, and empowerment intersect to drive innovation. IMAGINE THE FUTURE WITH ENVALIOR As a Account Manager at Envalior, you will enlarge Envalior market coverage by identifying, developing and commercializing business opportunities at either new accounts, for new applications or both.

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3 - 4 years

5 - 6 Lacs

Bengaluru

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About us Polaris School of Technology, an initiative by Classplus, is a new-age tech school on a mission to build Indias tech powerhouse, one skilful mind at a time. Our 4-year Integrated B.Tech programme features an industry-first curriculum, taught by industry mentors and focused on project-based learning. Located in the Wipro IT Park at the heart of Indias Silicon Valley - Bengaluru. Our Supporters and Advisors include renowned figures like Sourav Ganguly, Kunal Shah (Founder, Cred), Sriharsha Majety (Co-founder, Swiggy), Alvin Tse (ex-Xiaomi President of India), and Deborrah Quazzo (Managing Partner, GSV Ventures). We are super excited to have new folks on board who can help us expand the universe of PST. Do you think you have what it takes to help us achieve thisFind out below! What will you do: As a Content Marketer, you ll be the Voice of Polaris and contribute to the brand voice development for PST. Setting the tone for fun, high-energy, and effective internal messaging that keeps our team excited and aligned. Crafting print content that doesn t just inform but leaves a lasting impact. Writing compelling scripts that bring our brand s story to life, keeping our audience glued till the last second. Writing engaging, scroll-stopping copy for our social media that sparks conversations and gets people hooked. This is a massive plus. You ll be our go-to person for literally anything and everything, like Blogs, Social Media Copies, Opinion Pieces, Media Responses, Internal Communications, and other proactive and reactive communications. You should apply, if you: Identify as a Startup enthusiast : Live and breathe the startup culture and lingo and reflect that on social media. Have a 360 degree view: Have the capacity to think laterally and to think visually, and can imagine an audience s reaction to a message. Call a spade, a spade: Have an eye for well-crafted pieces of communication and can t stand a bad one, is extremely analytical and can also pin-point what makes it good or bad. Bring your A-game: Can plan ahead of time, preempt blockers, and manage dozens of tasks. Are a budding leader: Are completely self-driven, highly resourceful, and a problem solver. Tech AI-pro: It is a plus, if you are a pro with Dall-e, Midjourney and other AI tools that would facilitate content creation. Prior tech background, will help you in the journey. Being Part of the Clan At Polaris, you re not an employee but a part of our Clan . So, you can forget about being bound by the clock as long as you re crushing it workwise . Add to that some passionate people working with and around you, and what you get is the perfect work vibe you ve been looking for! It doesn t matter how long your journey has been or your position in the hierarchy (we don t do Sirs and Ma ams); you ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! Are you a go-getter with the chops to nail what you doThen this is the place for you. Apply Apply with Linkedin Apply with Indeed Apply for this opening at apply=true

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3 - 6 years

5 - 8 Lacs

Pune

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So, what s the role all about? Serve as one of the top-performing and proficient engineers in designing and developing high-quality software that meets specified functional and non-functional requirements within the time and resource constraints given. How will you make an impact? Has strong capabilities in his/her component level area of ownership. Analyses information solves problems and reaches conclusions within his/her professional space. Responsible for delivering feature(s) for enterprise-grade software independently. Acts as a point of escalation for low-level problems within NICE and some external interfaces Mentor other junior team members. Interface with R&D Groups (including Product Managers), Sales, Customer Support and Services Conducts timely Code reviews for delivery. Have you got what it takes? Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute 4+ years of software development experience Working experience in Core Java, proficient with Java algorithms and data structures Worked in high performance, highly available and scalable systems. Strong experience with Angular 12+/ReactJsJs Strong Development experience creating RESTful Web APIs Experience with public cloud infrastructure and technologies such as AWS/Azure/GCP etc Experience working in and driving Continuous Integration and Delivery practices using industry standard tools such as Jenkins. Ability to work independently and collaboratively, good communication skill. Able to resolve problems of moderate scope which requires an analysis based on a review of a variety of factors. What s in it for you? Enjoy NICE-FLEX! Reporting into: Tech Manager, Engineering, CX Role Type: Individual Contributor About NICE

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2 - 4 years

4 - 6 Lacs

Pune

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Input leads responses, notes, and disposition statuses into the assigned incoming lead pro les. Utilize systems to gather and con rm information prompted by incoming SMS/email. Provide exceptional customer service, and written communication skills while working independently with discipline and motivation to succeed in a virtual environment. Read and comprehend previous "Lead to Concierge" interactions to accurately continue the conversation to determine a quali ed or unquali ed lead. Coordinate and con rm incoming leads that inquire about national services provided by our clients. Accurately document all conversations according to standard operating procedures in our console. Thoroughly follow client and department standards and system procedures. Display a positive team focused attitude with the ability to adapt and embrace change to t business needs. Thrive in an ever-growing and ever-changing environment. Have you got what it takes? High school diploma or equivalent required (graduate) Minimum 2-4 years of previous experience working in customer service required. Ability to type 30 WPM required. (recommend increasing to 45 - 50 WPM) Your performance will be measured by Quality 85% or higher AHT 45 seconds Schedule adherence 93% Accurately schedule appointments AWS, Azure, HP, Dell, VMWare, and Citrix certifications are a plus

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2 - 4 years

4 - 6 Lacs

Pune

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So, what s the role all about? Concierge will strive to deliver excellence in all conversations by connecting with leads to qualify or un-qualify them for our customers by engaging leads through SMS, and email. We ensure every lead we engage with is helped in an accurate and timely manner, while discussing their interests, over their preferred channel of choice. Conversations are handled with empathy, positivity, and a willingness to meet all their needs. Qualified leads are connected with our customers when they re available for live transfers or through our call connect system. This position requires extensive computer experience as well as a thoughtful, quality driven approach to lead engagement. How will you make an impact? Input leads responses, notes, and disposition statuses into the assigned incoming lead pro les. Utilize systems to gather and con rm information prompted by incoming SMS/email. Provide exceptional customer service, and written communication skills while working independently with discipline and motivation to succeed in a virtual environment. Read and comprehend previous "Lead to Concierge" interactions to accurately continue the conversation to determine a quali ed or unquali ed lead. Coordinate and con rm incoming leads that inquire about national services provided by our clients. Accurately document all conversations according to standard operating procedures in our console. Thoroughly follow client and department standards and system procedures. Display a positive team focused attitude with the ability to adapt and embrace change to t business needs. Thrive in an ever-growing and ever-changing environment. Have you got what it takes? High school diploma or equivalent required (graduate) Minimum 2-4 years of previous experience working in customer service required. Ability to type 30 WPM required. (recommend increasing to 45 - 50 WPM) Your performance will be measured by Quality 85% or higher AHT 45 seconds Schedule adherence 93% Accurately schedule appointments AWS, Azure, HP, Dell, VMWare, and Citrix certifications are a plus What s in it for you? Enjoy NICE-FLEX! Requisition ID: 6027 Reporting into: Manager , Contact Center Operations Role Type: Individual Contributor About NICE

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6 - 11 years

30 - 35 Lacs

Allahabad, Varanasi, Ghaziabad

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Be part of the solution at Technip Energies and embark on a one-of-a-kind journey. You will be helping to develop cutting-edge solutions to solve real-world energy problems. We are currently seeking a [Job Requisition Name] , reporting directly to [reporting line position] to join our [sub job family] team based in [Location, country, city] . About us: Technip Energies is a global technology and engineering powerhouse. With leadership positions in LNG, hydrogen, ethylene, sustainable chemistry, and CO2 management, we are contributing to the development of critical markets such as energy, energy derivatives, decarbonization, and circularity. Our complementary business segments, Technology, Products and Services (TPS) and Project Delivery, turn innovation into scalable and industrial reality. Through collaboration and excellence in execution, our 17,000+ employees across 34 countries are fully committed to bridging prosperity with sustainability for a world designed to last. About the opportunity we offer: Recruiter needs to write a description Starting Date: xxx About you: We love to hear from you and how you match with this position. To be successful in this mission you should consider the following requirements: Qualifications: (ie Diploma, Training, Knowledge, .) Languages: Name + proficiency level (Basic, Professional, Fluent) Main skills: (up to 4) Your career with us: Working at Technip Energies is an inspiring journey, filled with groundbreaking projects and dynamic collaborations. Surrounded by diverse and talented individuals, you will feel welcomed, respected, and engaged. Enjoy a safe, caring environment where you can spark new ideas, reimagine the future, and lead change. As your career grows, you will benefit from learning opportunities at T.EN University, such as The Future Ready Program, and from the support of your manager through check-in moments like the Mid-Year Development Review, fostering continuous growth and development What s next? Once receiving your application, our Talent Acquisition professionals will screen and match your profile against the role requirements. We ask for your patience as the team completes the volume of applications with reasonable timeframe. Check your application progress periodically via personal account from created candidate profile during your application. We invite you to get to know more about our company by visiting and follow us on LinkedIn , Instagram , Facebook , X and YouTube for company updates.

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