Posted:10 hours ago|
Platform:
On-site
Full Time
Key responsibilities:
1. Assist customers post-booking by providing all necessary information until delivery
2. Act as the primary contact, updating customers on their pet adoption status3. Coordinate with internal teams to gather and share accurate updates with customers4. Address customer queries, concerns, or special requests throughout the process5. Ensure smooth pet handover by managing logistics, documentation, and arrangements6. Maintain clear and timely communication via calls & messages.7. Proactively resolve any bottlenecks to ensure customer satisfaction
Other requirements
1. Experience: 0-1 years in customer service, coordination, or a related field (Freshers with great communication skills are welcome)
2. Education: Bachelor’s degree in Business, Communications, or any relevant field
3. People Person: Exceptional communication and problem-solving skills
4. Organized & Detail-Oriented: Ability to track multiple customer orders and updates efficiently
5. Tech-Savvy: Comfortable using CRM tools and managing digital communication
Job Types: Full-time, Internship
Contract length: 6 months
Pay: ₹10,000.00 - ₹15,000.00 per month
Application Question(s):
Yes? Tell us a fun or crazy story about them!
No? If you could have any pet (even a dragon!), what would it be and why?
Work Location: In person
Mr N Mrs Pet
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