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1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a Trainer and Team Coach, you will be responsible for various tasks related to recruitment, training, and development of team members in a call center environment. With 2-3 years of experience in Quality Assurance and 1 year as a trainer, you will play a crucial role in enhancing the skills and performance of the team. Your duties and responsibilities will include conducting interviews to assess candidates" communication skills and voice quality, designing training modules, delivering classroom training, providing feedback to QAs on transaction audits, conducting customer handling assessments for new hires, and managing new hires on the production floor. Additionally, you will be involved in managing underperforming team members by providing training refreshers and coaching feedback to improve customer experience. Regular Training Need Analysis (TNA) of staff, working with QAs to enhance their communication and product skills, and focusing on customer satisfaction will also be part of your responsibilities. The ideal candidate for this role should have a Diploma or Under Graduate/Graduate degree in any discipline with 2 years of call center experience and 1 year as a QA Trainer. Strong communication skills in English and Hindi, feedback and coaching skills, persuasive communication abilities, and excellent presentation skills are essential for this position. Desired skills such as leadership abilities, proficiency in regional languages, keenness to learn, patience, analytical skills, integrity, commitment, and a positive attitude will be advantageous. The role requires you to work full-time in a day shift at the designated in-person work location. In return, you will be offered benefits such as Provident Fund and a performance bonus. If you are a confident speaker with a strong customer focus and the ability to manage people effectively, this role will provide you with an opportunity to make a significant impact on the team's development and performance.,

Posted 1 week ago

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1.0 - 5.0 years

0 Lacs

delhi

On-site

You will be responsible for visually inspecting and counting incoming and outgoing materials. You will need to check for major functional defects, and training will be provided for this task. Additionally, you will be required to perform inline product inspections at different stages, with training also provided for this role. Good communication skills are essential for this position, as well as basic computer knowledge, particularly in MS Excel. A strong problem-solving ability and a positive approach towards work are desired qualities for this role. This is a full-time, permanent position suitable for freshers. The schedule may include both day shifts and rotational shifts. Candidates should be willing to commute to or relocate to Pitampura, Delhi, as this is the work location. The minimum educational requirement for this role is a Diploma. Candidates should have at least 1 year of total work experience. Proficiency in both Hindi and English languages is required for effective communication in the workplace.,

Posted 2 weeks ago

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1.0 - 5.0 years

0 - 0 Lacs

surat, gujarat

On-site

As an Educational Counselor at BIT, located at 227, Royal Arcade, Opp Dipkamal Multiplex, Varachha Main Rd, Sarthana Jakat Naka, Surat, you will play a crucial role in providing guidance to students for their academic, career, and personal development. Your key responsibilities will include utilizing your excellent convincing skills to convert aspirants into enrollments, addressing all queries promptly via phone, email, or social media, and striving to achieve targets within set timelines while exceeding expectations. The ideal candidate for this role must possess excellent communication skills, a pleasant personality, and a positive attitude. It is essential to have a background in IT or Computer education, while candidates with a Bachelor's or Master's degree in Psychology are also encouraged to apply. A positive approach, patience, and dedication are key attributes for success in this position. The salary for this position ranges from Rs. 20,000 to Rs. 35,000 per month, depending on the candidate's knowledge, skills, and experience. Prior experience in career counseling for at least 1 year is preferred. If you are passionate about guiding students towards a successful academic and career path, we encourage you to apply for this full-time Educational Counselor position at BIT. Your opportunity to make a difference starts here.,

Posted 2 weeks ago

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2.0 - 6.0 years

0 Lacs

navi mumbai, maharashtra

On-site

The position available is in the field of Logistics located in Rabale, Navi Mumbai. As the Logistics personnel, your key responsibilities will include managing E-commerce and International Transportation operations, recovering damages and shortages from Transporters, monitoring logistic partners" SLA performance, and handling International Export documentation. To excel in this role, you are required to possess certain behavioral and technical skills. Behavioral skills such as having a positive approach, being proactive, exhibiting problem-solving abilities, and effective communication skills are essential. Additionally, proficiency in MS Excel is a technical skill that is mandatory for this position. If you are interested in this opportunity and possess the necessary skills and qualifications, please send your CV to anushka.bothra@houseofanitadongre.com with the subject line "AM - Logistics".,

Posted 1 month ago

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0.0 - 4.0 years

0 - 4 Lacs

Bengaluru, Karnataka, India

On-site

Guest Service Associate - Front Office Location: Hyderabad, Telangana, India As a Guest Service Associate - Front Office , you're the first point of contact for our guests, setting the tone for their entire stay. You'll handle all aspects of guest check-ins and check-outs, efficiently manage payments, and be a friendly source of information and assistance. Your role is vital in ensuring every guest receives exceptional service and leaves with a memorable impression. Your Responsibilities Guest Registration & Financial Transactions: Process all guest check-ins by confirming reservations, assigning rooms, and issuing/activating room keys. Process all payment types, including room charges, cash, checks, debit, and credit cards. Handle all check-outs, including resolving any late or disputed charges efficiently. Run daily reports (e.g., number of arrivals, departures), identify special requests, and check reports for accuracy. Complete designated cashier and closing reports accurately in the computer system. Cash guests personal and traveler's checks. Count your bank at the beginning and end of each shift, balancing and dropping receipts according to Accounting specifications. Information & Support: Answer, record, and process all guest calls, messages, requests, questions, or concerns promptly. Coordinate with Housekeeping to track the readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding the property and local areas of interest. Professionalism & Safety: Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to your manager. Ensure your uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with colleagues. Comply with all quality assurance expectations and standards. Physical Requirements Stand, sit, or walk for an extended period of time. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None.

Posted 1 month ago

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0.0 - 4.0 years

0 - 4 Lacs

Hyderabad, Telangana, India

On-site

Guest Service Associate - Front Office Location: Hyderabad, Telangana, India As a Guest Service Associate - Front Office , you're the first point of contact for our guests, setting the tone for their entire stay. You'll handle all aspects of guest check-ins and check-outs, efficiently manage payments, and be a friendly source of information and assistance. Your role is vital in ensuring every guest receives exceptional service and leaves with a memorable impression. Your Responsibilities Guest Registration & Financial Transactions: Process all guest check-ins by confirming reservations, assigning rooms, and issuing/activating room keys. Process all payment types, including room charges, cash, checks, debit, and credit cards. Handle all check-outs, including resolving any late or disputed charges efficiently. Run daily reports (e.g., number of arrivals, departures), identify special requests, and check reports for accuracy. Complete designated cashier and closing reports accurately in the computer system. Cash guests personal and traveler's checks. Count your bank at the beginning and end of each shift, balancing and dropping receipts according to Accounting specifications. Information & Support: Answer, record, and process all guest calls, messages, requests, questions, or concerns promptly. Coordinate with Housekeeping to track the readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding the property and local areas of interest. Professionalism & Safety: Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to your manager. Ensure your uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with colleagues. Comply with all quality assurance expectations and standards. Physical Requirements Stand, sit, or walk for an extended period of time. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None.

Posted 1 month ago

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0.0 - 4.0 years

0 - 4 Lacs

Delhi, India

On-site

Guest Service Associate - Front Office Location: Hyderabad, Telangana, India As a Guest Service Associate - Front Office , you're the first point of contact for our guests, setting the tone for their entire stay. You'll handle all aspects of guest check-ins and check-outs, efficiently manage payments, and be a friendly source of information and assistance. Your role is vital in ensuring every guest receives exceptional service and leaves with a memorable impression. Your Responsibilities Guest Registration & Financial Transactions: Process all guest check-ins by confirming reservations, assigning rooms, and issuing/activating room keys. Process all payment types, including room charges, cash, checks, debit, and credit cards. Handle all check-outs, including resolving any late or disputed charges efficiently. Run daily reports (e.g., number of arrivals, departures), identify special requests, and check reports for accuracy. Complete designated cashier and closing reports accurately in the computer system. Cash guests personal and traveler's checks. Count your bank at the beginning and end of each shift, balancing and dropping receipts according to Accounting specifications. Information & Support: Answer, record, and process all guest calls, messages, requests, questions, or concerns promptly. Coordinate with Housekeeping to track the readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding the property and local areas of interest. Professionalism & Safety: Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to your manager. Ensure your uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with colleagues. Comply with all quality assurance expectations and standards. Physical Requirements Stand, sit, or walk for an extended period of time. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None.

Posted 1 month ago

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