POC Sales Consultant

Role & responsibilities

• Client Engagement & Needs Analysis:

  Greet and engage clients in a welcoming and professional manner to understand their specific needs, lifestyle, and interests, and match them with appropriate luxury vehicles.

• Product Expertise & Demonstration:

  Develop and maintain in-depth knowledge of all vehicle models, features, technological advancements, and competitive models to provide expert insights and conduct professional demonstrations and test drives.

• Sales Process Management:

  Guide customers through the entire sales process, including explaining financing/leasing options, negotiating prices, and accurately completing all necessary paperwork and contracts.

• Relationship Management:

  Cultivate and maintain strong, long-term relationships with clients to foster loyalty, ensure satisfaction, and generate referral business.

• Target Achievement:

  Meet or exceed monthly and annual sales goals and other key performance indicators (KPIs) set by the dealership management.

• Lead Management:

  Utilize Customer Relationship Management (CRM) software to track leads, schedule follow-ups, and maintain detailed customer profiles.

• Collaboration & Events:

  Collaborate with the sales, finance, service, and marketing departments to ensure a seamless client experience and participate in showroom and promotional events.

• Professionalism:

  Maintain a neat, clean, and professional appearance and demeanor that reflects the high standards of the luxury brand.

Preferred candidate profile

• Experience:

  Prior experience in automotive sales is highly valued, with a preference for experience in the luxury or high-end segment. A proven track record of achieving sales targets is essential.

• Education:

  A high school diploma or equivalent is required; an associate's or bachelor's degree in business, marketing, or a related field is often preferred.

• Communication:

  Exceptional verbal and written communication skills, with the ability to articulate complex information clearly and persuasively.

• Interpersonal Skills:

  Strong ability to build rapport, listen actively, and provide a patient, customer-centric experience.

• Technical Proficiency:

  Competence in using CRM systems , digital sales tools, and standard office software.

• Requirements:

  A valid driver's license with a clean driving record and the ability to pass a pre-employment background check and drug screening