Pmo Lead

Role & responsibilities

Lead and manage end-to-end delivery of transformation projects that align with

our strategic objectives, from concept through to implementation and benefit

realization.

• Lead the planning and implementation of transformation projects, ensuring

alignment with the organization's strategic goals and objectives.

• Work closely with cross-functional teams including IT, product development,

operations, and external partners to deliver projects on time and within budget.

• Manage and oversee the entire project lifecycle, from ideation, planning,

execution, monitoring, and closure, ensuring high-quality deliverables.

• Drive innovation in product development and technology solutions by staying

abreast of industry trends and emerging technologies.

• Foster a culture of continuous improvement, encouraging teams to innovate and

optimize processes for better efficiency and effectiveness.

• Develop and manage budgets, forecasts, and reports for transformation

initiatives, providing regular updates to senior management.

• Ensure projects adhere to frameworks, and all documentation is maintained

appropriately for each project.

• Identify, assess, and mitigate risks throughout the project lifecycle.

• Cultivate strong relationships with stakeholders, effectively communicating

project goals, progress, and outcomes.

• Mentor and develop team members, providing guidance and support to

strengthen capabilities across the transformation team.

• Anticipate and mitigate project risks, and resolve issues that arise, to keep

projects on track.

• Facilitate the Scrum process from initiation through to delivery, ensuring

adherence to Agile principles and practices, including Sprint Planning, Daily

Stand-ups, Sprint Reviews, and Retrospectives.

• Act as a servant leader and coach for the Scrum Team, helping them self-

organize and work collaboratively to achieve high performance and deliver value

to the business.

• Remove impediments or guide the team to remove impediments, thereby

enabling the team's progress towards their sprint goals.

• Foster a culture of continuous improvement within the team, encouraging them to

identify and implement changes that increase productivity and enhance product

quality.

• Work closely with Product Owners to ensure a well-groomed and prioritized

product backlog, ensuring clear communication of product vision and scope to

the team.

• Facilitate stakeholder collaboration as requested or needed, acting as a bridge

between the team and external entities, including other teams and customers.

• Monitor and report on project progress and team performance against

deliverables and timelines to stakeholders, using Agile metrics such as velocity

and sprint burn-down.

• Champion the adoption of Agile and Scrum practices across the organization,

providing training and support to teams and individuals new to the Agile

environment.

• Ensure that the team adheres to the organizations Agile framework,

recommending improvements and adjustments to processes as needed.

• Protect the team from outside interruptions and distractions and ensure that the

team’s capacity and velocity are optimized for project success.

• Stay abreast of new trends and tools in Agile practices and Scrum methodologies

and facilitate the adoption of innovations that can benefit the team.

Skills and Competencies 

Technical Skills: 

• Proficiency in project management software tools, such as Microsoft Project, Jira,

and Azure DevOps (or similar). 

• Strong analytical skills with the ability to develop detailed project plans and

monitor key performance indicators. 

• Expertise in managing project changes, scope adjustments, and risk mitigation. 

• Behavioral Skills:  

• Excellent communication and interpersonal skills, with the ability to effectively

influence and negotiate at all levels.  

• Strong leadership skills and innovative mindset; able to drive continuous

improvements and process optimizations.  

• Exceptional problem-solving and decision-making abilities. • Proven ability to

work collaboratively with cross-functional teams and manage stakeholders from

diverse cultural backgrounds.  

• Ability to maintain executive presence in boardroom meetings and senior

management presentations.  

• Experience with client interactions, business development, cost negotiation, and

pre-sales activities for more senior roles is an added advantage. 

• Qualifications 

• Bachelor's degree, Master's degree or MBA is desirable. 

• Proven experience (minimum of 8 years) in a similar transformation delivery role,

specifically within the commercial sector- Retail, Oil and Gas, FMCG, Energy,

Manufacturing, etc 

• Demonstrated experience in managing large-scale, complex projects and leading

cross-functional teams. 

• Excellent problem-solving, analytical, and decision-making skills. 

• Outstanding communication and interpersonal abilities, with the skill to negotiate

and influence at all levels of the organization. 

• Experience with project management software and tools (e.g., MS Project, Jira,

ADO). 

• Certification in Project Management (e.g., PMP, PRINCE2) is an advantage. 

• Agile and Flexible Working 

• Experience in change management and driving adoption of new technologies

and processes.