Plant Production Quality Engineer level 1

Job Description

The Customer Relationship representative is responsible for developing the customer satisfaction by relying on a controlled production process. The main missions of the role are to: Be the main representative of the plant to the customer. Organize and participate to all technical meetings with the customer (Solve technical problems, manage changes, progress path,) and ensure all validations as required by customer are completed Audit all related storage sites and the Customer assembly line in order to ensure the compliant use of our products Define and enforce the scale of demerit products coherent with the customers specifications. Knowledge in CMM and Calibration System Handling Lab Activities ( WDT, Instrument Handling and Calibration ) Manage and guarantee resolution of customers concerns on a daily basis working closely with Production Quality ( Incident analysis, Action plan, ) Validate the packaging range and accept the packaging range Ensure daily team management: assure appropriate headcount, ensure the respect of standardised work methods, assure presence on the floor to answer questions or address problems. Develop the team: ensure proper staffing, integrate new team members, foster individual development plans, advise and arrange for appropriate training, assure punctual job evaluations, etc. Ensure that working conditions are fully compliant with Group HSE standards: interfere in production line in case of safety risks and drive improvement of working conditions and ergonomics. Your profile and competencies to succeed Qualifications The ideal candidate will have/be: Minimum education level o BE/B.Tech in Mechanical or Automobile Engineering o 8-12 years of experience in Quality system process Skills and competencies o Strong interpersonal and communication skills o Depth knowledge in Core Tools like APQP,PPAP,PFMEA,SPC and MSA. o In-depth knowledge of quality engineering techniques o Handling Welding Parts o Good knowledge of Program standards, tools and methods o Strong Customer satisfaction orientation o Strong analytical and problem-solving skills. o Operational Level English o Handling independent CMM Handling