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For Employers

Phone Banking Officer

Teamspace Financial Services Private Limited

0 - 1 years

2 Lacs

airoli navi mumbai

Posted:1 week ago| Platform: Apna logo

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Skills Required

service support excel communication

Work Mode

On-site

Job Type

Full Time

Job Description

Designation – Apprentice Trainee (Phone Banking Officer) Credit card customer service (Only Customer Support no sales ) 6 Months internship with Government certificate Role and Responsibilities • Candidate should have excellent command over written and spoken English • Candidate should have working knowledge on MS Excel • Candidate will be required to handle live supervisor calls/ make outcalls on escalated cases and ensure end to end resolution to the customers • Resolves the queries of customer and provide support over the calls. Shift Time- 9:30 TO 6:30 Salary- 18500 Weekoff- 2nd & 4th Saturday Along with all Sundays Skills and Requirements: 1. Excellent communication skills: Strong verbal communication and listening skills. 2. Customer service experience: Prior experience in customer service, preferably in the financial industry. 3. Ability to work in a fast-paced environment: Handle high-volume calls while maintaining quality and professionalism.

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Phone Banking Officer