Posted:5 hours ago|
Platform:
On-site
Full Time
We are urgently looking for Customercare Representative for International Company.
Location- Malad west
Salary- 25k to 36k +incentives+OT
HSC with 1year or Graduate fresher will do.
*Key Responsibilities*
1. *Handling Customer Inquiries*: Respond to customer queries via phone, email, chat, or social media.
2. *Resolving Customer Complaints*: Address and resolve customer complaints in a timely and professional manner.
3. *Providing Product/Service Information*: Educate customers about products or services, including features, benefits, and pricing.
4. *Maintaining Customer Records*: Update customer information and interaction history in CRM systems.
Skills and Qualifications
*1. *Excellent Communication Skills*: Verbal and written communication skills to effectively interact with customers.
2. *Problem-Solving Skills*: Ability to resolve customer complaints and concerns.
3. *Product Knowledge*: Familiarity with products or services offered by the company.
4. *Time Management Skills*: Ability to manage multiple customer interactions simultaneously.5. *Adaptability*: Willingness to adapt to changing customer needs and priorities.
Contact HR Payal- 9137347692
Job Types: Full-time, Permanent, Fresher
Pay: ₹24,000.00 - ₹42,000.00 per month
Benefits:
Work Location: In person
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