884 Phone Banking Jobs - Page 21

Job description Freelance RecruiterLocation: RemoteType: Freelance, Paid At Ayka Communication , we re building a team of passionate professionals dedicated to creating innovative solutions. We re looking for a Freelance Recruiter to join us in sourcing and hiring top talent for various roles across our organization. This is a performance-based paid role where you ll have the flexibility to work remotely, access to cutting-edge ATS tools, and clear monetary rewards for successful hires. What Youll Do: Talent Acquisition: Source, screen, and engage candidates for open positions across diverse functions and levels. ATS Management: Utilize our Applicant Tracking System (ATS) to manage candidate pipelines and track recruitment progress. Job Postings: Create and promote job descriptions on relevant platforms to attract top talent. Candidate Coordination: Schedule interviews, communicate updates, and ensure a seamless candidate experience. Stakeholder Collaboration: Work closely with hiring managers to understand job requirements and provide candidate insights. Follow-Up: Maintain regular communication with candidates during the hiring process. What You Need: Experience in Recruitment: Proven experience as a recruiter, preferably in tech, IT, or startup environments. Knowledge of ATS Tools: Familiarity with Applicant Tracking Systems to streamline recruitment workflows. Strong Networking Skills: Ability to tap into networks and find candidates through creative sourcing techniques. Communication Skills: Excellent verbal and written communication to interact with candidates and hiring teams. Result-Oriented Approach: A proactive mindset to achieve hiring targets and deliver results. What You ll Get: Perks and Benefits 100% Commissioned Assignment + portal + ATS Software & Tech support If you re an experienced recruiter who thrives in a flexible, goal-oriented role and is excited to help us grow our team, we d love to work with you!

Flipkart Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Blended Process) Process:- Voice Process / Chat Process (Blended Process) Note:- Work From Office. Salary :- 2.50 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

Swiggy Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive . Process:- Blended process, Chat Process, Email Support & Voice Process. Salary :- 2 LPA to 3.75 LPA Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium voice process for enterprise business of our telecom partner (Customer Service) Grad with Min 6 month Relevant experience ( Calling/Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

Amazon US Process / Wills Process / Cricket Wirless is hiring for the Customer Service Executive ( Voice Process and Chat Process) Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process) Process:- Work From Office (Chat/Voice Process) Minimum 6 Month Exp Typing speed 30 WPM Salary :- 2 Lack CTC to 4.50 Lack CTC Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Chat process for enterprise business of our international partner (Customer Service) Typing speed 30 Word Per Minute. Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 5 days Working and 2 Week Rotational Off 24/7 Rotational Shifts (Male & Female both) Flexible to work in any Shift

Amazon Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Blended Process) Process:- Voice Process / Chat Process (Blended Process) Note:- Work From Office. Salary :- 2.50 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

Zomato Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Blended Process) Process:- Voice Process / Chat Process (Blended Process) Note:- Work From Office. Salary :- 2 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

Hiring Telugu Tele Caller / Customer Service for a leading BPO Must be any graduate(no arrears)-All docs must Aadhar & PAN must If interested contact Arjuna-9810615875 Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 * Required Candidate profile Day shift Best salary & Great incentives plan Must be 10+2+ & any graduate(No backlog) Contact Arjuna-9810615875 Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 * Perks and benefits Salary + Provident Fund + Good Incentives

Hiring for Tamil Or Malayalam Customer Support / Customer Service for Indore Location Must be 10+2 Pass. Day shift, 6 Days working, Contact- Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Arjuna-9810615875 * Required Candidate profile Outstation candidates will get 1way tickets, with accommodation: 14 days stay with breakfast included. Salary 23,000 CTC Relocation Support: Up to 10,000 Great incentives plan Must be 10+2 Pass * Perks and benefits Salary + Provident Fund + Good Incentives

Hiring for Kannada Customer Support / Customer Service for Indore Location Must be 10+2 Pass. Day shift, 6 Days working, Contact - "Call Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Arjuna-9810615875 * Required Candidate profile Outstation candidates will get 1way tickets, with accommodation: 14 days stay with breakfast included. Salary 23,000 CTC, 19500 In Hand Relocation Support: Up to 10,000 Great incentives plan * Perks and benefits Salary + Provident Fund + Good Incentives

- Promote and sell insurance products to potential clients. - Assess client's needs and offer tailored coverage solutions. - Build and maintain relationships with new and existing customers. - Achieve sales targets and performance goals.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Designation:Team Manager Process-2 Inbound 2 Outbound Payroll-Bank Job Location-Thane/Vashi/Hyderabad Salary-7.5 Lakhs+Inc EXP-Graduate with min 2 yrs team handling exp Into Voice Process only apply(on papers TL) Call 8080702016 Kanchan www.hyfly.in Required Candidate profile Monitoring and managing KPIs such as Service level, Occupancy, Shrinkage, AHT for productivity of team members. Must be handling atleast 2 TLs MUST have TL Exp Perks and benefits Medical Allowance + Daily Allowance

Designation :Customer Service - Inbound Payroll-Bank Payroll Job Location-Andheri/Thane Process-Inbound Salary-16K to 33K Net+Inc 5 DAYS WORKING can apply for Branch banking after 2 years of service Call 9773553319 Simran www.hyfly.in Required Candidate profile 1. Inbound Customer service profile 2. Explaining the customers product features & benefits. 3. Ensuring all compliance during the calls. 4. GRADUATES FRESHER AND EXP BOTH CAN APPLY Perks and benefits Medical Allowance + Performance based Incentives

Payroll-Bank location:Thane Hiranandani /Nasik/Andheri Salary-Upto 6lakhs Graduate with exp in Voice process with excellent communication skills can only apply 9-6 job Sunday fixed off Alternate sat off Call-9773553319 Simran www.hyfly.in Required Candidate profile Making outbound calls to Sell & Cross-Sell banking products on the basis of portfolio and engagement. Graduate with Exp Only Apply Comp off for bank holidays hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Social Media Support-ORM HNI, Ultra HNI Customer Support VKYC Credit Cards Service Cross Sales Required Candidate profile Graduate/MBA - Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must Call 9773553319 - HR Simran/ 9082104424 - HR Sanika www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Job Details Post - Tele caller Qualification - Graduate Shift - Day shift Hindi English Both Language required Work - telesales Experience Work From Office Fix Salary Salary 15k to 26 k in hand Fresher / EXP. Both candidate apply DM . 9205849689 Required Candidate profile Graduation required , should be confidence LOCATIION Noida Sector 15 NO CHARGE APPLY

Job Title: Presales Executive Location: Jayanagar, Bengaluru, Karnataka Experience: 0 to 5 Years Qualification: Any Graduation Salary: As per industry standards + Performance-based incentives Preferred Candidate: Male or Female About Us A leading Agriculture Technology Company (Agri Tech) in managed farm plots, headquartered in Bangalore, India, is transforming the way urban investors engage with sustainable agriculture. By integrating eco-conscious farming with modern technology, the company offers a seamless farm ownership experience. Committed to sustainability, it focuses on improving soil health, reforestation, and supporting rural livelihoods. With a mission to make farming accessible and profitable, it empowers individuals to own and manage agricultural land without complexities, fostering a community that values responsible land stewardship. Job Responsibilities: Conduct outbound calls to potential customers, understanding their needs, and qualifying leads for the sales pipeline. Regular follow-ups to ensure seamless movement of leads through the sales funnel. Achieve and exceed targets for generating site visits. Stay updated on company offerings and industry trends, including competition. Maintain accurate records of customer interactions and sales activities in the CRM. Participate in events, conferences, and project launches when required. Preferred Skills: A passion for nature and sustainability. Strong communication and interpersonal skills. Excellent persuasion, negotiation, and soft skills. Proactive sales approach with a willingness to learn and grow. Ability to work independently as well as within a team. Strong attention to detail and goal-oriented mindset. Comfortable working in a fast-paced sales environment. Proficiency in Microsoft Office and adaptability to CRM tools. Work Environment & Benefits: Work-Life Balance: Employee-friendly policies with structured work schedules. Shift Timings: Day shift only (9 AM 6 PM or 10 AM 7 PM, with lunch and breaks in between). No night shifts, and no work beyond 7 PM. 5 days work per week: One day off per week (excluding weekend) Plus One additional day off every alternate week (i.e. once in 14 days, excluding weekends). Festival & Casual Leaves: Provided as per company policy. Location: Jayanagar, Bengaluru A prime and easily accessible work location. Incentives: Attractive performance-based incentives in addition to the fixed salary. Commitment: Selected candidates must commit to working for a minimum of one year. If you are passionate about nature, sustainability, and sales, this is an excellent opportunity to be part of an Agriculture Technology Company (Agri Tech) that blends eco-friendly farming with innovative technology. Join us in making a meaningful impact while advancing your career! Please note that our consulting services are entirely client-funded, and no fees are charged to candidates at any stage. Name of the Recruitment Consultancy: MANAV SANSADHAN VIKAS SALAAHKAR LLP

JOB ROLE: CUSTOMER RELATIONSHIP OFFICER ENGLISH VOICE PROCESS (WORK FROM OFFICE ONLY) Job Location: Ambattur Industrial Estate, Chennai, Tamil Nadu, India Contact person: KEERTHANA HR : ( 9597961904) Mandatory Skills: Excellent Verbal communication in English Education: ( Arts and science ) Note : ( No Engineering and MBA in 2025 passed out ) Roles & Responsibilities: Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility. Suggesting the customer alternative products based on need, lifestyle & spending power. Explaining the customers about the benefits and offers related to the products. Verify customer details and guide them through the application gateway. Maintain amicable conversation throughout the call and build customer delight. Salary: First 3 Months - 16,500 + 1,500 = 18,000 + incentives and over time allowances. After 3 months - 18000 + 1500 =19500 + incentives and over time allowances. After 6 months 2.75 LPA + Medical Insurance + PF Interview Process: HR Interview and Technical Interview followed by salary discussion ( Spot Offer ) Shift Timings: 10:00 A.M to 7:00 P.M (including all the breaks in between) Working Days: For the 1st 6 months( 6 days of Working and 1 Day Rotational Week Off ) After 6 months( 5 Days of Working and 2 Days Rotational Week Off ) Required Skills: Excellent Communication and interpersonal Skills. Ability to convince & assist customers in all their queries. Should be comfortable traveling to Ambattur Industrial Estate. Perks and Benefits: - Medical Insurance - Over time pay - Incentives Interested candidates can share their resume or contact to KEERTHANA HR 9597961904 "Looking for Immediate Joiners"

JOB ROLE: CUSTOMER RELATIONSHIP OFFICER ENGLISH VOICE PROCESS (WORK FROM OFFICE ONLY) Job Location: Ambattur Industrial Estate, Chennai, Tamil Nadu, India Contact person: Preethi HR : 9043951430 Mandatory Skills: Excellent Verbal communication in English Education: ( Arts and science ) and ( Engineering ) Note : ( No Engineering and MBA in 2025 passed out ) Roles & Responsibilities: Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility. Suggesting the customer alternative products based on need, lifestyle & spending power. Explaining the customers about the benefits and offers related to the products. Verify customer details and guide them through the application gateway. Maintain amicable conversation throughout the call and build customer delight. Salary: First 3 Months - ( 15000 + 1500 + 1,500 = 18,000 )+ incentives and over time allowances. After 3 months - (18000 + 1500 =19500 ) + incentives and over time allowances. After 6 months 2.75 LPA + Medical Insurance + PF Interview Process: HR Interview and Technical Interview followed by salary discussion ( Spot Offer ) Shift Timings: 10:00 A.M to 7:00 P.M (including all the breaks in between) Working Days: For the 1st 6 months ( 6 days of Working and 1 Day Rotational Week Off ) After 6 months ( 5 Days of Working and 2 Days Rotational Week Off ) Required Skills: Excellent Communication and interpersonal Skills. Ability to convince & assist customers in all their queries. Should be comfortable traveling to Ambattur Industrial Estate. Perks and Benefits: - Medical Insurance - Over time pay - Incentives Interested candidates can share their resume or contact to PreethiHR 9043951430 "Looking for Immediate Joiners"

We are Hiring for Voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Blore, salary upto 25k Shifts :Rotational Virtual interview !! Call or whatsapp Manya @9606521172 / 9606523804 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Virtual Relationship Manager: Burgundy Contact Name : Ganesa Subramanian Number / Whatsapp : 8056659888 About OCC The endeavor of Outbound Contact Centre is to create best in class customer experience through effective use of innovative technology for a sustainable mutually beneficial relationship. As a part of Outbound Contact Centre, he/she would have to support the respective Line of Business to achieve and exceed dial targets through effective use of communication skills. The Axis Outbound Contact Channel will work and focus on a new age technology which will provide the customer with a new and unique banking experience in terms of customer service. Outbound Contact Centre envisages to provide a differential customer experience. AbouttheRole Virtual relationship managers are responsible for Cross Selling (assets) business of the bank by exploring business opportunities from existing customers of the Bank. Digital RM is situated in the Outbound Contact Centre and are responsible for selling Loan products and services to customers based on their needs. They are responsible for handling queries to ensure customer satisfaction. Key Responsibilities The following to be carried through remote digital media viz. phone call, email: Work within the RM Hub to cater the service needs of Burgundy Customers. The Digital RM to achieve the set target of revenue (IPG and other cross sell) from the mapped set of customers associated to him/her.The Digital RMs to provide premium customer service delivery to his/her mapped Burgundyportfolio. The Digital RMs to work on CASA deepening and NTB lead generation.Digital RMs to also assist in providing NDIAS services. Client Outreach - Manage the Burgundy portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs. Revenue Targets - Achieve the monthly assigned revenue targets through effective cross- sales generating Fee income across Investment, Assets, Cards and Liability products. Technical Skills- Effectively utilizes all applications, tools, and databases used to process transparent end to- end client support. Proficient with systems related to Banking transactions and services. Controls- Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations. Customer Service and Sales - Up selling, cross- selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer s Banking Requirements. Qualifications Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 5 +yearsrelevant role/ BFSI sector. Role Proficiencies: For successful execution of the job, a candidate should possess the following: Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Strong willingness to work in Relationship Management; Banking operations and products including investment products Prior experience in Sales. Knowledge of Mutual Fund, Life insurance, General insurance, PMS and structure products. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. AboutAxis Incorporated in 1994, Axis Bank is one of Indias most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce of over 60,000 employees, with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way. Role & responsibilities Preferred candidate profile Perks and benefits

Handle customer queries via phone calls emails and chats to resolve their concerns in a timely and professional manner Provide accurate information on products/services offered by the co to meet customers' needs call 9137797705 Hrutika www.hyfly.in Required Candidate profile Salary 13500 to 22500 in hand (as per Exp in BPO industry - if handled BFSI customer service process will be an added advantage) Answer inbound calls and assist customer with their Queries/Request Perks and benefits Medical Allowance + Performance based Incentives

Graduate/Post Graduate (fresher or Exp)+NISM Certificate may Apply Fluent Coms in English & hindi May apply Salary 14.5k for Fresher & upto 25k for Exp 9-6pm (sun+ alt Sat off Call 9137797705 Isha email- hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Handling Inbound calls Making Outbound calls to allotted privilege customers Resolving Customers query for their Saving account, Demat Account etc Proactive Updates to customers on their investment Perks and benefits Medical Allowance + Daily Allowance

Designation:Customer Service - Inbound Payroll-No 1 BANK Payroll Job Location-Mumbai/Vashi/Thane Process-Inbound Salary-13k to 17K Net+Incentives Day Shift 5 DAYS WORKING Work From Office Call 9773553319 Simran email- hyflyhr9@gmail.com www.hyfly.in Required Candidate profile 1. Inbound Customer service profile 2. Explaining the customers product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. GRADUATES FRESHER AND EXP BOTH CAN APPLY Perks and benefits Medical Allowance + Performance based Incentives

Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Ability to analyze data, track KPIs, and drive performance. High attention to detail and a commitment to quality and compliance. Ability to work in a fast-paced and dynamic environment. Contact Hiring Manager Aditya @ 9686682465 / 7760984460 / 7259027282 / 9900024811