Performance & Dispatch Coordinator

0 - 4 years

2 Lacs

Posted:4 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Position Title:

Shift Type

Position Overview:

LMDmax, a leading logistics and supply chain company, is seeking a highly organized and detail-oriented Performance & Dispatch Coordinator to join our team. This role is critical in monitoring driver performance, optimizing dispatch operations, and ensuring smooth logistics coordination.

The ideal candidate will have a keen eye for performance metrics, strong problem-solving skills, and the ability to manage scheduling and dispatching efficiently in a fast-paced environment.

Key Responsibilities:

  • Driver Performance Monitoring:

    • Oversee and analyze the performance of US drivers, ensuring compliance with company standards and operational goals.
    • Track key performance indicators (KPIs) and generate regular reports to assess driver efficiency and effectiveness.
    • Conduct performance reviews and provide feedback to drivers to enhance their productivity.
    • Develop and implement strategies to optimize driver performance and operational efficiency.
    • Ensure adherence to safety regulations and company policies.
  • Dispatch & Coordination:

    • Schedule and coordinate tasks, routes, and deliveries to optimize dispatch operations.
    • Maintain real-time communication with drivers, teams, and customers to track and update shipment status.
    • Resolve dispatch and operational issues promptly to avoid delays.
    • Maintain accurate dispatch records and ensure compliance with safety and operational standards.
    • Provide excellent customer service by handling inquiries or concerns efficiently.

Skills & Qualifications:

  • Strong

    analytical and problem-solving skills

    .
  • Proficient in

    Microsoft Office, Google Sheets, and dispatch tracking tools

    .
  • Excellent

    communication and coordination skills

    to work effectively with drivers, teams, and clients.
  • Ability to

    thrive in a fast-paced environment

    and manage multiple tasks efficiently.
  • Knowledge of

    logistics, transportation, and dispatch operations

    is a plus.
  • Bachelor's degree in

    Business Administration, Logistics, Supply Chain Management, or a related field

    .

performance management, logistics, and dispatch coordination

Join LMDmax and play a vital role in ensuring operational excellence!

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Lmdmax

Logistics & Transportation

Big City

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