Job Overview: LMDmax is hiring dynamic and enthusiastic professionals for our International Night Shift operations. If you have excellent communication skills and are eager to build a career in customer service and operations, we want to hear from you! Key Responsibilities: Handle international customer queries via phone, email, or chat in a professional manner Resolve issues efficiently while ensuring customer satisfaction Maintain and update customer records as required Collaborate with internal departments to ensure smooth operations Meet daily/weekly targets related to customer handling and response time Requirements: Bachelors degree in any discipline (mandatory) Excellent verbal and written communication skills in English (a must) Prior experience in customer service, support, or operations will be an added advantage Ability to work during night shifts and adapt to international time zones Strong problem-solving and interpersonal skills Comfortable using CRM tools and basic computer applications Why Join LMDmax? Competitive salary with night shift. Dinner Facility Available (Complete Dinner for Night Shift) Energetic and collaborative work environment Opportunities for career advancement Comprehensive training and onboarding
Location: On-site Jaipur, Rajasthan Company: LMDmax International Job Type: Full-Time | Night Shift Experience Required: 25 Years (International Process) Role Overview: We are looking for experienced professionals to join our International Blended Process team in Jaipur. The role involves handling a mix of voice, chat, and email support for international clients during night shift hours . This is an on-site position that demands a high level of communication, professionalism, and a proven track record in handling international processes. Key Responsibilities: Handle inbound and outbound voice calls, emails, and chats for global customers Provide real-time support and resolve customer issues effectively Ensure timely and professional responses across all channels Coordinate with internal teams to resolve client queries Maintain high service quality and process compliance Document all customer interactions in CRM systems accurately Adhere to shift schedules and SLA targets Required Skills & Experience: Excellent verbal and written communication skills in English Strong interpersonal and problem-solving skills Ability to multitask and work in a fast-paced environment Comfortable with night shifts and rotational offs Familiarity with CRM tools and standard support protocols Additional Information: Work Location: Jaipur (on-site only) Shift Timings: Night Shift (US/International Timings) Working Days: 6 Days a Week (Rotational Week Offs) Salary: Competitive; based on experience and skill set
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