Pega Smart Investigate Consultant

Pega SI Experience - 8- 13 Years

Location - Hyderabad, Bangalore, Kolkata

Mode - Hybrid

Availability - 30 days

Job Overview

Pega Smart Investigate Specialist

payment fraud, dispute management, and Anti-Money Laundering (AML) investigations

Key Responsibilities & Role1. Pega Smart Investigate Implementation & Design

• Lead the

  end-to-end design, configuration, and deployment

  of Pega Smart Investigate solutions tailored to specific client needs.
• Collaborate with business stakeholders to gather detailed requirements and translate them into effective Pega workflows, case management designs, and intuitive UI components.
• Adhere to Pega Guardrails and industry best practices to ensure scalable and maintainable solutions.

2. Process Analysis and Optimization

• Analyze existing financial investigation processes (disputes, fraud, compliance) to identify bottlenecks and areas for improvement and

  automation

  using Pega Smart Investigate.
• Streamline case management, automate repetitive tasks, and enhance decision-making capabilities to

  accelerate resolution times

  and reduce operational costs.

3. Pega Application Development & Integration

• Develop and customize Pega Smart Investigate applications, leveraging Pega's low-code capabilities and ensuring compliance with regulatory requirements.
• Integrate Pega Smart Investigate with various internal and external data sources and systems (e.g., payment gateways, core banking systems) to ensure seamless, secure information flow.
• Implement robust data models and establish accurate data mappings within the Pega SI environment.

4. Quality Assurance and Documentation

• Conduct thorough unit testing, system integration testing (SIT), and performance testing of Pega Smart Investigate applications.
• Create comprehensive technical documentation, design specifications, and user guides.
• Provide training and support to end-users to maximize platform adoption and proficiency.

Preferred candidate profile

Required Qualifications & Skills

• Education:

  Bachelors degree in Computer Science, Engineering, or a related field.

• Experience:

  8 to 13 years

  of professional experience in IT, with a significant focus on

  Pega development and implementation

  .

• Mandatory Technical Skill:

  Proven, hands-on experience and expertise with the

  Pega Smart Investigate (Pega SI) framework

  .

• Domain Expertise:

  Strong understanding of financial services concepts, particularly in

  Dispute Management, Payments (SWIFT, ACH, RTGS), Fraud/Financial Crime Management, and regulatory compliance (AML/KYC)

  .

• Pega Expertise:

  Deep knowledge of Pega Platform components including Case Management, Data Modeling, Activities, Flows, Integrations, and UI architecture.

  Role & responsibilities