Pega Decisioning Consultant - SDA

Role & responsibilities

CDH Experience - 3-8 Years

Availability - 30 days

Mode - Hybrid

Location - Hyd/Pune/Kolkata

We are seeking a talented and experienced Pega Decisioning Architect (DA) and a Senior Decisioning Architect (SDA) to join our team. You'll be instrumental in designing and implementing next-generation customer engagement solutions using Pega's Customer Decision Hub (CDH).

The ideal candidates will be hands-on architects who can bridge the gap between business needs and technical solutions. You'll be a key player in optimizing our customer interactions by leveraging Pega's real-time decisioning, AI, and analytics capabilities.

Pega Decisioning Architect (DA)

Role Focus:

Experience:

Key Tasks:

• Configure rules within the Next-Best-Action Designer.
• Work with Pega's Adaptive Decision Manager (ADM) and Prediction Studio to build and monitor models.
• Develop and configure data flows, data sets, and data transform rules.
• Maintain comprehensive documentation of design decisions and processes.

Senior Decisioning Architect (SDA)

Role Focus:

Experience:

Key Tasks:

• Provide

  technical leadership

  and mentorship to development teams, ensuring adherence to best practices.

• Architect

  complex decisioning strategies and define the overall decisioning vision.

• Lead

  cross-functional collaboration and serve as a key liaison between business and technical teams.
• Conduct code and design reviews to ensure quality and maintainability of the solution.
• Drive continuous improvement through performance tuning, A/B testing, and model optimization.

Required Skills & Qualifications

• Deep, hands-on experience with

  Pega Customer Decision Hub (CDH)

  and

  Next-Best-Action Designer

  .
• Proficiency in configuring strategies, propositions, treatments, and channels.
• Strong knowledge of Pega's data model, data flows, and integration capabilities (e.g., REST, SOAP).
• Knowledge of latest features in Pega CDH.
• Exceptional communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Proven ability to work independently and as part of a collaborative, agile team.

• Pega Certified Decisioning Consultant (PCDC)

  certification is highly preferred.