Payroll Analyst

Job Description

Accountabilities Primarily responsible for payroll service domain across multiple countries, which are supported by Delivery Centre and in-Country HR Operations. Ensure payroll updates with internal and external compliance requirements Manage payroll vendor in specific countries to ensure timely delivery of services, meeting agreed SLA and contractual fulfilment. Delivery of annual compensation cycle as well as payroll projects Ensure development deployment of new or improved offerings, processes, policies and functions in Payroll Deliver analysis of volumes, trends and issues to proactively identify service improvements Respond to service escalations and play an active role in resolution and closure Management of payroll Change Requests Conduct audits of payroll system to ensure adequate access control and meet disaster recovery and system resiliency requirements Work closely with HR Operations teams and CoEs to implement, improve and deploy global services. Any other activities that ensure successful completion of activities across the team. Knowledge, experience capabilities Critical knowledge experience 5-8 yearsexperience in payroll management, governance and statutory compliance. Experience in vendor management Knowledge of Service levels and key metrics used to drive performance improvement Customer service delivery against specific requirements and timelines Preference will be given to candidates with: Hands-on experience in the payroll transformation process (integration, implementation) and multi-country payrolls Critical personal capabilities Substantial experience in HR related roles with a Bachelors degree, preferably with a major in Human Resource Management or associated field Excellent communication and interpersonal skills with high energy levels Excellent team player; hands-on with a can-do approach and ability to get things done Must be good in Microsoft Excel, Word, PowerPoint Strong prioritization and time management skills Adaptable and flexible to workload, Strong analytical and problem-solving skill Ability to work in a challenging environment and multitask. Fluent in English