Payments - Assistant Vice President Level -1

Job Description

Key Responsibilities: Operations & Service Delivery: Oversee processing of domestic and cross-border payment transactions (e.g., NEFT, RTGS, IMPS, SWIFT, SEPA, CHAPS). Ensure accurate and timely execution of high-value and bulk payments across platforms and currencies. Monitor payment queues, exception handling, and timely settlement and reconciliation. Supervise inward/outward remittance processes, regulatory reporting, and sanctions screening workflows. Team & Process Leadership: Lead a team of payments analysts/officers, overseeing daily activities and ensuring adherence to SLAs. Provide training, guidance, and performance management support to team members. Collaborate with internal teams (e.g., treasury, compliance, finance) for operational alignment. Compliance & Risk Management: Ensure compliance with applicable regulatory standards (e.g., RBI, AML/KYC, FATF, OFAC). Support internal and external audits; maintain operational controls and documentation. Identify operational risks and implement corrective/preventive actions. System & Process Improvement: Work closely with product and technology teams to enhance payment platforms and automation. Participate in UAT testing, system migrations, or upgrades for payment applications. Support implementation of new products and services such as real-time payments or API-based integrations. Client & Stakeholder Management: Resolve complex payment-related queries or escalations from internal/external stakeholders. Engage with partner banks, clearinghouses, and third-party payment service providers. Contribute to client onboarding processes for payment services. Qualifications: Bachelor's degree in Finance, Business, Economics, or related field (MBA preferred). 810 years of experience in payment operations, with at least 23 years in a supervisory or assistant VP role. Hands-on knowledge of domestic and international payment systems and infrastructure. Key Skills & Competencies: Strong understanding of payment processing systems (e.g., SWIFT, ISO 20022, T24, Finastra, or similar). Expertise in banking and payments compliance frameworks (e.g., AML, sanctions screening). Excellent analytical, organizational, and stakeholder management skills. Familiarity with digital transformation tools (e.g., RPA, workflow automation, payment APIs). Ability to manage teams in high-pressure, deadline-driven environments.