payment followup CCD

Job Summary:

We are seeking a detail-oriented and proactive Payment Follow-Up Executive to manage outstanding payments and ensure timely collection of receivables. The role involves communicating with clients/customers to follow up on overdue invoices, resolving billing issues, and maintaining accurate records of transactions and interactions.

Key Responsibilities:

• Monitor accounts to identify outstanding invoices and payment delays.
• Follow up with clients/customers via phone calls, emails, or letters to collect overdue payments.
• Maintain accurate records of all communication and payment statuses.
• Resolve billing disputes and escalate complex issues to the appropriate department.
• Coordinate with the sales and finance teams to ensure billing accuracy.
• Generate and send payment reminders and statements of accounts to clients.
• Update customer payment information in accounting systems.
• Prepare regular reports on collection status, aging reports, and recovery forecasts.
• Negotiate payment plans when required.
• Ensure compliance with company policies and relevant financial regulations.

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person