Patient Service Specialist (Remote)

Remote Patient Service Specialist

Position Overview:

Key Responsibilities:

• Financial & Administrative Support:

  Collaborate with the billing team on insurance verification, billing, and session authorizations. Educate patients on their insurance benefits and handle co-pay collection.

• Scheduling & Coordination:

  Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.

• Patient Management:

  Assist clinic therapists, monitor patient evaluations, and track patient discharge lists. Proactively address patient no-shows and cancellations to ensure continuity of care.

Required Skills & Qualifications:

• Experience:

  Minimum of one (1) year of experience in administrative and medical office roles, specifically with scheduling.

• Communication:

  Excellent verbal and written communication skills with a clear, neutral accent (preferably American or British).

• Software Proficiency:

  Experience with Electronic Medical Records (EMR) systems such as

  Epic, AthenaHealth, or WebPT

  is required. Proficiency in

  Microsoft Office

  (Word, Excel) and

  Google Applications

  (Sheets, Docs, Calendar) is a plus.

• Work Hours:

  You must be available to work from Monday to Thursday,

  5:30 PM to 6:30 AM IST

  , and Friday,

  5:30 PM to 4:30 AM IST

  .

How to Apply:

must

https://forms.gle/S9mTNAnCArGf4JAX8