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Intelligent Radiology Solutions
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Patient Scheduling Associate

Patient Scheduling Associate

Intelligent Radiology Solutions

3 - 6 years

|

3 - 8 Lacs

Posted:3 hours ago| Platform:

Apply

Skills Required

US Staffing Us Voice Process International Voice Process US Recruitment International BPO

Work Mode

Hybrid

Job Type

Full Time

Job Description

Job Title:

Location:

Job Type:

About the Role:

Key Responsibilities:

Proactively call patients to schedule, confirm, or reschedule their clinic appointments.
Contact patients to inform them of any pending balances in their accounts and arrange for prompt payment.
Update and maintain accurate patient information in the electronic records system for scheduling and billing accuracy.
Verify patient insurance eligibility using online insurance portals and update records accordingly.
Provide excellent customer service, addressing patient inquiries and concerns with professionalism and care.

Qualifications:

A bachelor's degree in any field.
Strong communication skills with a fluent American accent.
Prior experience in US staffing or international call centers, with a focus on customer service.
Experience in US healthcare settings is highly desirable and considered a plus.

Preferred Skills:

Ability to handle sensitive information confidentially.
Proficient in using healthcare IT systems and insurance verification portals.
Excellent organizational skills and the ability to multitask effectively.
Proactive and able to work independently with minimal supervision.

ssharma@intelligentradiologysolutions.com or can contact HR manager at 6006642618

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