JOIN GEAR INC. TODAY! WERE HIRING Medical Billing and Insurance Claims Specialist Up to 24,000 INR/month + Sign-On Bonus up to 10,000 INR! Join a leading AI-powered medical billing platform and take your career to the next level! If you have 6 months - 1 year of experience in medical billing, insurance claims, or a related field, and strong English proficiency, this role is for you. WHAT YOU WILL HANDLE: Outbound calling to insurance companies for claim verification Data categorization and labeling Call transcript analysis to identify trends WHO WE ARE LOOKING FOR: Minimum 6 months of experience in medical billing, insurance claims, or a related field. Strong English proficiency, both verbal and written. Familiarity with healthcare regulations and industry guidelines. This is a full onsite role. Kindly email your CV at recruitment-india@gearinc.com Why Join Us? Work in a tech-driven environment with growth opportunities! Apply now and be part of an innovative team.

Job Description: Our client, a leading AI platform specializing in medical billing operations, is seeking dedicated and detail-oriented Medical Billing and Insurance Claims Specialists to join our team. The ideal candidates will have at least 6 months to 1 year of experience in medical billing, insurance claims, or a related field and possess strong English proficiency . As part of our client-facing team, you will be providing vital support to client operations by ensuring accurate and compliant medical billing operations through outbound calling, data categorization, and transcript analysis. Key Responsibilities: Outbound Calling: Make outbound calls to insurance companies and payors to collect essential information, including claim statuses, denial reasons, and any additional relevant details. Conduct all calls in full compliance with company's guidelines and applicable healthcare regulations. Maintain professionalism and ensure clear communication during each call. Data Categorization and Labeling: Accurately record, categorize, and label calls or information gathered using the taxonomy and definitions provided by the client. Ensure all claim statuses and call outcomes are properly labeled for consistency in reporting and easy analysis. Deliver categorized data in periodic reports or through the portal developed by client, following the requested format and frequency. Call Transcript Analysis: Analyze recorded call transcripts to extract actionable insights, identifying trends, recurring denial reasons, and other patterns. Compile findings into periodic reports, providing valuable information to client to support process improvements and optimize workflows. Qualifications: Minimum of 6 months to 1 year of experience in medical billing, insurance claims, or a related field. Strong English proficiency , both verbal and written. Familiarity with healthcare regulations and industry guidelines. Excellent communication skills with the ability to make outbound calls to insurance companies and payors. Detail-oriented and able to maintain accurate records. Ability to work independently while adhering to internal guidelines and procedures. Proficiency in Microsoft Office Suite or similar software; experience with medical billing software is a plus. Additional Information: This is a full-time position, and the successful candidate will work closely with the clients team to support their AI-powered platform in improving medical billing operations. The role offers an opportunity for professional growth and development within a dynamic, technology-driven environment.

Key Responsibilities: Recruit people through a variety of platforms, such as job boards, social media, professional networks, and associations for a particular industry. To access passive talent pools, develop a strong network and ties inside the industry. Conduct comprehensive interviews and assessments to evaluate the qualifications, skills, and cultural fit of executive candidates. Present well-qualified candidates to hiring managers for review and feedback. Assist in the preparation and negotiation of employment offers, ensuring competitive and attractive packages. Generate regular reports and metrics to evaluate the effectiveness of recruitment efforts. Qualifications : Bachelor's degree in Human Resources, Business, or a related field (Master's degree preferred). Proven experience in executive-level recruitment, with a minimum of [X] years in a similar role. Strong knowledge of recruitment practices and methodologies. Excellent communication and interpersonal skills. Proficiency in using recruitment tools and technology, including ATS and social media platforms. Exceptional negotiation and influencing skills. Ability to work independently and collaboratively in a team-oriented environment If you are interested kindly come down for an inteview between 10am -4pm on 26 May 2025 in the mentioned address Gearinc Services India pvt ltd ,Godrej Genesis ,Smart works 7th Floor, Street Number 18,Smart works 7th Floor, Street Number 18,Block EP GP, Sector V,Kolkata-700091

IT Associate INTRODUCTION We are an International BPO company with offices around Southeast Asia and expanding globally. We hire exceptionally creative and talented people from all over the globe that bring experience and international standards to the table, and that's just the start! Commitment to our people is our real strength and the key to success. Company size: 6,000+ employees Location : Kolkata, India Key Responsibilities: Assist end users with hardware and software problems pertaining to PCs, laptops, printers, and mobile devices in the first instance. Determine the cause of hardware and software issues and fix them, reporting more complicated ones to higher-level support staff as necessary. Install and configure software and operating systems, among other standard maintenance tasks, on computer systems. Investigate and fix hardware issues, or work with suppliers to replace and repair equipment. Help with setting up and maintaining network connections as well as Wi-Fi access, as well as resolving network-related difficulties. Help with firewall configurations, antivirus software upgrades, and data backup techniques, as well as the implementation and enforcement of security rules. Encourage a culture of security awareness and enlighten end users on cybersecurity best practices. Provide training and guidance to end-users on using hardware and software applications effectively and efficiently. Required to work on the day and night shifts Required to work a flexible schedule/on-call rota according to business needs/events. Key skills and experience: A degree or certification in information technology, computer science, or a related field is typically preferred; Strong communication and problem-solving abilities. Familiarity with common business programs, office productivity software, and operating systems (such as Windows, macOS, and Linux). Knowledge of fundamental networking ideas and hardware components. Ability to work independently and as part of a team. Outstanding interpersonal and customer service abilities. Adherence to security and data protection best practices. Willingness to learn and adapt to new technologies. . Working time: Able to work night and overnight shifts. Able to work during Indian Public Holidays as requested.

Job Description: Our client, a leading AI platform specializing in medical billing operations, is seeking dedicated and detail-oriented Medical Billing and Insurance Claims Specialists to join our team. The ideal candidates will have at least 6 months to 1 year of experience in medical billing, insurance claims, or a related field and possess strong English proficiency . As part of our client-facing team, you will be providing vital support to client operations by ensuring accurate and compliant medical billing operations through outbound calling, data categorization, and transcript analysis. Key Responsibilities: Outbound Calling: Make outbound calls to insurance companies and payors to collect essential information, including claim statuses, denial reasons, and any additional relevant details. Conduct all calls in full compliance with company's guidelines and applicable healthcare regulations. Maintain professionalism and ensure clear communication during each call. Data Categorization and Labeling: Accurately record, categorize, and label calls or information gathered using the taxonomy and definitions provided by the client. Ensure all claim statuses and call outcomes are properly labeled for consistency in reporting and easy analysis. Deliver categorized data in periodic reports or through the portal developed by client, following the requested format and frequency. Call Transcript Analysis: Analyze recorded call transcripts to extract actionable insights, identifying trends, recurring denial reasons, and other patterns. Compile findings into periodic reports, providing valuable information to client to support process improvements and optimize workflows. Qualifications: Minimum of 6 months to 1 year of experience in medical billing, insurance claims, or a related field. Strong English proficiency , both verbal and written. Familiarity with healthcare regulations and industry guidelines. Excellent communication skills with the ability to make outbound calls to insurance companies and payors. Detail-oriented and able to maintain accurate records. Ability to work independently while adhering to internal guidelines and procedures. Proficiency in Microsoft Office Suite or similar software; experience with medical billing software is a plus. Additional Information: This is a full-time position, and the successful candidate will work closely with the clients team to support their AI-powered platform in improving medical billing operations. The role offers an opportunity for professional growth and development within a dynamic, technology-driven environment.

Job Title: Medical Billing Specialist ( AR ANALYST ) Job Description: Our client, a leading AI platform specializing in medical billing operations, is seeking dedicated and detail-oriented Medical Billing and Insurance Claims Specialists to join our team. The ideal candidates will have at least 6 months of experience in medical billing, insurance claims, or a related field and possess strong English proficiency . As part of our client-facing team, you will be providing vital support to client operations by ensuring accurate and compliant medical billing operations through outbound calling, data categorization, and transcript analysis. Key Responsibilities: Outbound Calling: Make outbound calls to insurance companies and payors to collect essential information, including claim statuses, denial reasons, and any additional relevant details. Conduct all calls in full compliance with client guideline and applicable healthcare regulations. Maintain professionalism and ensure clear communication during each call. Data Categorization and Labeling: Accurately record, categorize, and label calls or information gathered using the taxonomy and definitions provided by the client. Ensure all claim statuses and call outcomes are properly labeled for consistency in reporting and easy analysis. Deliver categorized data in periodic reports or through the portal developed by client, following the requested format and frequency. Call Transcript Analysis: Analyze recorded call transcripts to extract actionable insights, identifying trends, recurring denial reasons, and other patterns. Compile findings into periodic reports, providing valuable information to support process improvements and optimize workflows. Qualifications: Minimum of 1 year of experience in medical billing, insurance claims, or a related field. Strong English proficiency , both verbal and written. Familiarity with healthcare regulations and industry guidelines. Excellent communication skills with the ability to make outbound calls to insurance companies and payors. Detail-oriented and able to maintain accurate records. Ability to work independently while adhering to internal guidelines and procedures. Proficiency in Microsoft Office Suite or similar software; experience with medical billing software is a plus. Additional Information: This is a full-time position, and the successful candidate will work closely with the clients team to support their AI-powered platform in improving medical billing operations. The role offers an opportunity for professional growth and development within a dynamic, technology-driven environment.

Team Lead Introduction Gear Inc. is seeking a Team Lead for a BPO (Business Process Outsourcing) company. Ideal candidates are able to adapt and are well-known for fast-moving and last-moment change. Responsibility Manage, inspire, and mentor a group of Process Support Associates (PSA). Hold regular team meetings, evaluate performance, and offer helpful criticism. Manage escalations and challenging situations while advising and supporting PSAs. Make sure that all PSA tasks are completed smoothly and effectively. Keep up with periodic updates and make sure the team follows them. Conduct briefings & process updates to the team to improve their abilities. Handle clients' requests and escalations, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Should make themselves approachable for PSAs. Report any issues or challenges to the reporting manager immediately when needed. Responsible for checking the roster adherence of PSAs and managing shrinkages of the floor. Assisting team members in identifying trends and establishing teams goals. Ensure team members are achieving daily productivity and desired service levels as per the KPIs; correct action plan to be shared in case of any deviation. Prepare reports and analyze data to improve processes, ensure resources are properly allocated based on the volume trend analysis, and maximize the team’s efficiency. Key skills and experience Education: Bachelor’s degree preferred. Experience: Total experience more than 3 yrs .1+ years in Medical Billing, Insurance Claims, or a related field. 2+ years in TL role Skills: Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely. Problem-solving and critical-thinking abilities. Strong team management and leadership abilities. Ability to handle client conversations and multitask. Ability to perform under pressure. Adaptability to fast-paced environments and shift work. Decisiveness and attention to detail. Language Requirement: English: Fluent or Business Proficient (C1 and up).

Customer Support Agent - English/Nepali Language ABOUT US We are an International BPO company with offices around Southeast Asia and expanding globally. We hire exceptionally creative and talented people from all over the globe that bring experience and international standards to the table, and that's just the start! Commitment to our people is our real strength and the key to success. Location: Kolkata, India Our Ideal Customer Support Agent will take responsibility for the following: Respond efficiently, accurately and with compassion to users who reach out to the platform to appeal a suspension on their account or device. Learn and utilize various tools and SOPs appropriately. Stay up-to-date with policy and process changes. Follow up for more information to resolve the users issue and explain possible solutions to ensure our users feel supported and valued. Expectations: B2 English level required (Able to understand/read documents). Excellent verbal and written communication skills in English and Nepali , with the ability to express ideas clearly and concisely. Experience with handling highly sensitive customer issues and de-escalating Proficiency with computers, CRM software, and strong typing skills. First-class time management and decision-making skills. New graduates are welcome. Being able to start working immediately is a strong plus.

Job Description: Our Company is looking for a Moderation Team Leader to join our Moderation team. Your main responsibilities are: Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on operation metrics. Managing projects and ensuring that deadlines are met by working with other departments to provide materials needed for completion Supervising staff members to ensure that they are performing their duties in accordance with company policies Analyzing data from past operations to identify trends or opportunities for improvement Reviewing employee performance to ensure that work is being completed effectively Supervise team members and be able to arrange or cover members working shifts if necessary; Provide accurate, valid and complete information by using the right methods/tools; Handle client complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution; Ensure Operation KPIs are met. Keep records of issues/problems for further investigation. Follow communication procedures, guidelines, and policies. Work with managers about clients' feedback. Conduct shift briefings and update the team about policy-related changes or any project-related updates. Job Requirement: Proficiency in English and Bengali Language; C1 English level required (Able to understand/read documents). Excellent verbal and written communication skills in English and Bengali, with the ability to express ideas clearly and concisely. Have at least 1 year of experience in customer support and service analysis positions. Interest in travel or tourism, familiar with fashion and makeup trends, especially on well-known brand names or trending products, always updated on Social Media Trending Topics; Proficient skills with MS Office and Google Drive; Able to join our training session; Willing to work on rotational shifts, weekends, and public holidays; Having good communication skills is an advantage.

Content Moderator - English/Bengali Language INTRODUCTION We are an International BPO company with offices around Southeast Asia and expanding globally. We hire exceptionally creative and talented people from all over the globe that bring experience and international standards to the table, and that's just the start! Commitment to our people is our real strength and the key to success. Company size: 6,000+ employees Key Responsibilities: Responsible for the content safety of short video products, ensuring their legal compliance. Coordinating with supervising departments to timely deal with contents violating our community and regulations, and to update operation standards. Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material. Reviewing/updating content on a popular social media platform. Location: Kolkata, India Key skills and experience: B2 English level required Excellent verbal and written communication skills in English and Bengali, with the ability to express ideas clearly and concisely. Both Undergrads & New graduates are welcome. No experience is required. Being able to start working immediately is a strong plus. Working time: Able to work night ,overnight shifts and rotational shifts

We are arranging Walkin interviews at Gear Inc Also Note Candidates who have given interview in last 6 months are not allowed Walk-in Interviews at Gear Inc India for Customer Service Non-Voice Process (Chat/Email) Gear Inc India is conducting walk-in interviews for the Customer Service Non-Voice (Chat/Email) process on 9th & 10 th June 2025. We are looking for enthusiastic candidates who are interested in joining our team. Details: Position: Customer Service (Non-Voice Process Chat/Email) Dates: 27 th June 2025 Time: 10:00 AM to 2:00 PM ( No candidates will be entertained after 2pm ) Location: Gearinc Services India pvt ltd ,Godrej Genesis ,Smart works 7th Floor, Street Number 18,Smart works 7th Floor, Street Number 18,Block EP GP, Sector V,Kolkata-700091 Freshers are welcome to apply! Contact Person : Srubabati Interested candidates can walk in during the specified time and date at the address mentioned above. Please carry your updated resume with you. We look forward to meeting you!

Transport Executive About the Opportunity: We are seeking a dependable and proactive General Affairs (GA) Officer to be part of our team in the Kolkata office (India/IN). This role requires someone who can support night shift operations, particularly in managing transportation and fleet arrangements to ensure the safe and lawful commute of our employees during late hours. Responsibility: Manage transportation schedules and vehicle dispatch, especially for night shift coverage. Coordinate with drivers and vendors to ensure timely and safe employee drop-offs, in compliance with IN labor law. Serve as a backup transportation/fleet manager during night shifts. Perform general administrative and logistical support for office operations. Monitor vehicle logs, maintenance records, and vendor performance. Respond to urgent transport or GA issues occurring during late shifts. Desired Expertise: Prior experience in general affairs or transport/fleet coordination is preferred. Good communication and organizational skills. Ability to work independently and remain responsive during night hours. Familiarity with local safety protocols and transportation vendor management. Must be male due to Indian labor regulations requiring male staff for night-time female employee escort duties. Comfortable with flexible hours, including extended late-night work. Work Schedule: On-site, shift-based. Monday to Friday: 3:00 PM 12:00 AM (or later, as needed).

JOIN GEAR INC. TODAY! WERE HIRING Medical Billing and Insurance Claims Specialist ( Only Male Candidate needs to apply ) Join a leading AI-powered medical billing platform and take your career to the next level! If you have 6months of experience in medical billing, insurance claims, or a related field, and strong English proficiency, this role is for you. WHAT YOU WILL HANDLE: Outbound calling to insurance companies for claim verification Data categorization and labeling Call transcript analysis to identify trends WHO WE ARE LOOKING FOR: Minimum 6 months of experience in medical billing, insurance claims, particularly in AR Calling or Denial Management Strong English proficiency, both verbal and written. Familiarity with healthcare regulations and industry guidelines. This is a full onsite role. ( shift timing - 5.30-2.30 PM ) Kindly email your CV at recruitment-india@gearinc.com