Patient Relation Officer

Care Hospitals Group

4 - 9 years

3 - 5 Lacs

raipur

Posted:8 hours ago| Platform:

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Skills Required

coordination hospital operations counselling hospital process knowledge patient care patient counselling patient relations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Ensuring reports and returns from various departments and intimating HA.

Arranging residents duties in the wards and critical areas.
• Coordinating with all departments for smooth functioning.• Preparing various reports and returns for HA.• Obtaining data and statistics from various departments to prepare presentations.• Preparing letters and circulars for communicating.• Taking care of office administration, monitoring mails and keeping records.• Ensuring control of documents and safekeeping.• Arranging for HAs’ meetings, coordinating OP, IP and ER registrations, appointments and billing.• Coordinating patients’ laboratory and radiology investigations and reports.• Counseling patients about admission and discharge processes and hospital processes and culture.• Accompanying insured and corporate patients for approvals and billing.• Resolving patients’ queries in coordination with other departments.• Indenting material, coordinating for equipment maintenance and going on room rounds.• Obtaining patient feedback forms, ensuring clearances for procedures and surgeries.• Coordinating floor administration in the absence of floor manager.

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