Patient Counselor

Join our Team as a Patient Counsellor at Evoke

Location: Lajpat Nagar, Delhi

About Evoke:

Evoke is a new-age provider of innovative hair & skin health solutions dedicated to helping individuals achieve confidence and satisfaction through advanced treatments and personalized care.

Qualifications:

● Bachelor's degree in a relevant field or equivalent experience.

● Minimum 2-3 years of experience in a patient-facing role, preferably within the healthcare or aesthetics industry.

● Understanding of dermatology and aesthetics, particularly hair loss causes, hair treatment procedures (like PRP, GFC etc) and transplant procedures will be an added advantage.

● Excellent communication and interpersonal skills, with the ability to build rapport and trust with patients. ● Active listening skills and a genuine desire to understand patient needs and goals.

● Excellent presentation skills and the ability to explain complex medical information clearly and concisely.

Responsibilities:

● Patient Consultations: Conduct initial consultations with potential patients, thoroughly evaluating their hair loss concerns, medical history, and suitability for hair transplant procedures.

● Treatment Education: Educate patients on the various hair transplant techniques offered at Evoke, clearly explaining the process, benefits, and potential risks involved.

● Treatment Planning: Assist patients in selecting the most appropriate hair transplant approach based on their needs and goals.

● Financial Guidance: Provide detailed information about the costs associated with hair transplant procedures and the available financing options.

● Patient Advocacy: Build trust and rapport with patients, addressing their concerns and ensuring a positive and informative experience throughout the consultation process.

● Post-Consultation Follow-Up: Schedule follow-up appointments, answer patient questions, and address any post-consultation concerns.

● Maintain Patient Records: Document patient consultations, treatment plans, and communication clearly and organized.

Why Join Evoke?

● Opportunity to work with a dynamic team at the forefront of hair health innovation.

● Access to state-of-the-art facilities and cutting-edge technology.

● Competitive compensation package and benefits.

● Professional growth and development opportunities in a thriving industry.