Patient Care Coordinator

Job Summary
The Patient Care Coordinator plays a vital role in ensuring a seamless experience for patients within our healthcare facility. This position involves managing patient interactions, coordinating appointments, and providing essential support to both patients and healthcare professionals. The ideal candidate will possess strong organisational skills and a commitment to delivering exceptional patient care.

Duties

• Serve as the primary point of contact for patients, addressing inquiries and providing information regarding services offered.
• Schedule and confirm patient appointments, ensuring efficient use of time and resources.
• Maintain accurate patient records, updating information as necessary to reflect current status and needs.
• Collaborate with healthcare providers to facilitate effective communication regarding patient care plans.
• Assist patients with the completion of necessary documentation and forms.
• Coordinate follow-up appointments and ensure patients understand their treatment plans.
• Manage office tasks such as filing, data entry, and maintaining a clean and organised workspace.

Experience

• Previous office experience is essential, preferably in a healthcare setting.
• Strong communication skills, both verbal and written, with the ability to interact professionally with patients and staff.
• Proficiency in using office software and electronic health record systems is advantageous.
• Demonstrated ability to multitask effectively while maintaining attention to detail in a fast-paced environment.
• A compassionate approach to patient care, with an understanding of the importance of empathy in healthcare settings.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person