Patient Care Coordinator

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Patient Care Coordinator, your role involves scheduling appointments, managing follow-ups, and handling rescheduling or cancellations. You will be responsible for educating patients about available treatments, procedures, and services. Additionally, acting as a liaison between patients and medical staff is crucial to ensure clear communication and excellent service delivery. Addressing patient concerns or queries promptly and empathetically is also part of your responsibilities. Key Responsibilities: - Promote healthcare services and wellness packages to potential and existing patients. - Convert inquiries into consultations and consultations into sales. - Follow up with leads and maintain a customer database. - Meet or exceed monthly sales targets. - Upsell relevant services based on patient needs and preferences. Qualifications Required: - Excellent communication and interpersonal skills. - Ability to multitask and prioritize. - Previous experience in sales and customer service is a plus.,

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