Patient Care Administrator

As a proactive and dedicated Care Admin Staff, your primary responsibility will be to efficiently manage care field staff, enhance business growth, maintain strong relationships with staff and service users, and promptly address inquiries to ensure the delivery of high-quality care and services. Your key responsibilities will include managing staff and service users by maintaining regular communication with staff members and allocating new staff to service users" homes based on their specific needs and requests. You will be required to handle calls from service users and staff, promptly resolving any issues with a high level of satisfaction. Additionally, you will engage in client interaction by addressing inquiries from service users and their families, providing detailed information about services, and ensuring that their needs are met effectively. To maintain high service quality standards, you will be responsible for implementing improvements, ensuring compliance with regulations, and organizing training sessions to enhance staff skills and keep them updated with industry best practices. To qualify for this role, you should hold a Bachelor's degree in a relevant field or possess equivalent experience. Strong business acumen and the ability to develop growth strategies are essential. Excellent interpersonal and communication skills, effective leadership abilities to manage field staff and service users, attention to detail for accurate valuations and documentation, and proficiency in using Excel are also required. This is a full-time position with a day shift schedule. The ideal candidate should have at least 1 year of experience in managing field staff and service, finding new staff, conducting staff training, and ensuring quality assurance. If you are passionate about making a positive impact in the care industry and possess the necessary qualifications and skills, we encourage you to apply for this position.,