Parts in Charge/CRE

CUSTOMER RELATION EXECUTIVE

• To contact customers for after service Feedback.
• To contact customers for after sales feedback.
• To remind customers of service due.
• To remind customers of Insurance and RSA due.
• To inform customers of service camps and events.
• To send follow up reports. Ex. PSFU report.
• To contact customer leads for sales team.
• To monitor the outward couriers.
• To handle the walk in customers and direct to sales / service.
• To monitor the general upkeep of the showroom.
• Test ride forms, Price lists, feedback forms to be monitored and made available.

PARTS IN CHARGE

• Inventory Management.
• Parts Issuance & Workshop Coordination.
• Support the workshop in maintaining Turnaround Time-ensuring part readiness.
• Purchase, Replenishment and Return of damaged parts
• Follow up with OEM, Distributors and Logistics for on time delivery
• Documentation -Daily Parts Register, including inward, outward, and stock balances.
• Submit daily reports to the Branch Manager & Service Head.
• Generate reports on consumption and shortages.
• Generate monthly stock value reports and aging analysis for management.
• Ensure correct entries for inter-branch stock transfers.
• Customer Sales (Counter / Retail)
• Housekeeping of parts storage area, organized, and labelled properly.
• Ensure proper shelving, binning, and segregation of new, used, and damaged parts.
• Follow safety protocols for handling lubricants, batteries, and chemicals.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person