Participant Services - Manager

Location  Mumbai

Qualification : C.A , C.S & M.B.A

Experience  10–13 years of experience.

1. Understand SEBI/NSDL guidelines and oversee the preparation and issuance of circulars, operating guidelines, and regulatory directions to Depository Participants (DPs).
2. Regularly review and update Master Circulars, Standard Operating Procedures (SOPs), manuals, and FAQs to ensure consistency and compliance.
3. Coordinate with other Market Infrastructure Institutions (MIIs) for uniform implementation of regulatory directions and engage with SEBI on compliance-related matters, including amendments to the Bye-Laws and Business Rules of NSDL.
4. Manage the end-to-end process of handling queries and clarification requests received from Participants, ensuring timely and consistent responses.
5. Supervise activities related to the transfer of depository business, onboarding of accounts into NSDL’s OMNIBUS system, and transfer/transmission of securities from the OMNIBUS system to client accounts.
6. Oversee the update and maintenance of DP master details and related records in accordance with regulatory and operational requirements.
7. Monitor and analyze new regulatory developments, including review of concept notes, business requirement documents (BRDs), system testing, and impact analysis, ensuring adherence to SEBI-prescribed timelines.
8. Organize and lead periodic meetings with internal departments and external stakeholders to track the progress of key initiatives and ensure regulatory compliance.
9. Conduct training sessions for Business Partners/Participants on Depository Operations, Electronic Gold Receipts (EGR), Stamp Duty, and other regulatory topics.
10. Coordinate with International Central Securities Depositories (ICSDs) and global working groups/forums regarding NSDL’s participation and regulatory alignment.
11. Oversee the process for collection, verification, and submission of Annual Membership Fees and Renewal Fees of Participants to SEBI and ensure compliance.
12. Support concurrent and internal audits, SEBI inspections, and regulatory reviews by providing necessary data, responses, and follow-up on action items.
13. Track and report Key Risk Indicators (KRIs) and operational metrics related to regulatory compliance and participant servicing to senior management.
14. Provide guidance and leadership to team members, ensure timely resolution of escalated matters, and operational excellence.