Senior Executive - Quality Assurance Mahindra Logistics

4.0 - 5.0 years

4 - 6 Lacs

chennai

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Role & responsibilities Monitor daily inbound and outbound operations to ensure adherence to quality standards and SOPs. Conduct routine quality checks on packaging, labelling, inventory storage, and dispatch processes. Implement and maintain quality control systems within the warehouse. Conduct Root Cause Analysis (RCA) and Corrective & Preventive Actions (CAPA) for any process deviations or customer complaints. Maintain documentation for non-conformities, inspection reports, and audit findings. Use quality tools such as 5 Whys, Fishbone Diagram, Pareto Analysis, and Control Charts to analyze quality data and drive improvements. Train floor staff and supervisors on quality procedures and st...

Posted Date not available

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java production support N Consulting Global

5.0 - 10.0 years

5 - 9 Lacs

bengaluru

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N Consulting Global is looking for java production support to join our dynamic team and embark on a rewarding career journey Monitoring and Incident Management:Monitor the health and performance of Java applications in a production environment Respond to and resolve incidents, ensuring minimal downtime and impact on business operations Collaborate with development teams to identify and address recurring issues Troubleshooting:Investigate and diagnose complex issues related to Java applications and their dependencies Provide root cause analysis for incidents and implement permanent fixes Performance Optimization:Identify and implement performance improvements for Java applications Work closel...

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Quality Analyst Affixious Consulting

1.0 - 5.0 years

2 - 5 Lacs

noida

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Experience/Knowledge of 7 QC tools. Pareto Analysis, Check Sheet, Fishbone, WHY-WHY Analysis, Dip Checks, Feedback & Coaching, Call Monitoring experience. CSAT, NPS and AHT. Able to effectively meet contractual SLAs pertaining quality audit targets Deliver feedback on all audited transactions within the specified timelines Conduct Team briefings on performance, qualitative inputs, process updates, top errors identified through monitoring, Q&A Lead Calibration & call listening sessions with cross function teams to ensure quality standards are maintained Experience/Knowledge of 7 QC tools. Pareto Analysis, Check Sheet, Fishbone, WHY-WHY Analysis, Dip Checks, Feedback &Coaching, Call Monitoring...

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