P2P Senior Manager - Kochi

15 - 23 years

14 - 20 Lacs

Posted:16 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

Managing over all P2P operations.

Ownership of SLA and KPI.

Adhering to Migration Plan aligned with transformation lead.

Manage escalations and facilitate continuous improvement.

Manage End to End P2P Cycle.

Working closely with clients for month-end activities.

Preferred candidate profile

Good people and client management skills.

The ability to set up, streamline processes/procedures and improve the

same.

Good communication skill.

B.Com/M.Com/MBA from a premier institute with 15 years of experience or in a BPO/Shared Service Centre

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