Outlet Manager (Cloud Kitchen)

Job Description: Store Manager

About us:

We are a Pan-Asian restaurant chain, proud to deliver authentic and rich flavours from across Asia. Our journey began in 2019, founded by a passionate individual with an ambitious vision for the culinary scene. Despite a lack of prior experience, it all started with one small kitchen but a dream that was always big.

About the role:

We are seeking an experienced Outlet manager who can oversee day-to-day operations and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees.

Responsibilities:

• Oversee restaurant operations and ensure a smooth flow
• Maintain a positive culture
• Ensure proper compliance with Outlet hygiene regulations
• Interact with diners and build positive rapport with different types of people
• Supervise kitchen staff, providing necessary feedback
• Communicate with Customer and mitigate potential conflicts
• Organize and take stock of Outlet supplies
• Creating staffing rosters and payroll for staff
• Ensuring compliance with licensing, hygiene and health and safety legislation.
• Overseeing stock levels and ordering supplies.
• Handling customer enquiries and complaints.
• Taking reservations.
• Greeting and advising customers.
• Manage kitchen staff and coordinate food orders
• Supervise food prep and cooking
• Check food plating and temperature
• Establish portion sizes
• Schedule kitchen staff shifts
• Order food supplies and kitchen equipment, as needed
• Train kitchen staff on prep work and food plating techniques
• Store food products in compliance with safety practices (e.g. in refrigerators)
• Keep weekly and monthly cost reports
• Maintain sanitation and safety standards in the kitchen area

Skills and qualifications

• Proven 3-5 years of work experience in a restaurant setting
• Demonstrated customer service skills
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to memorize and explain the restaurant’s menu
• Willingness to work flexible hours
• Clear verbal communication skills
• Ability to stand and walk for long periods of time
• Clear attention to detail
• Problem-solving skills
• Knowledge of current food and beverage trends

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits:

• Food provided
• Paid sick time

Schedule:

• Day shift
• Rotational shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Experience:

• total work: 3 years (Preferred)

Work Location: In person